Podcast main page: www.mspvoice.com/ Show-notes: www.mspvoice.com/msp-voice-episode-58/  Guest: Gilles Gozlan Company: TeamReso  Gilles is the president of Paris based TeamReso. In business for 10 years, TeamReso has also launched a few other companies including CloudReso (MSP, CloudBackup) and SysReso (customer development). With the EU adopting the General Data Protection Regulation (GDPR) backup has now become a very sought after service in France. Previously small businesses may not have seen value in backup with the new regulation they now know it’s required. GDPR covers just more than backup so it’s been driving a lot of MSP business over the past several years. Gilles did formally have a break/fix company but he sold that and formed TeamReso to focus on MSP and monthly contracts. News of the Week Red flags to notice at an MSP? https://www.reddit.com/r/msp/comments/ck1xnl/red_flags_to_notice_at_a_msp/ Brief: This poster is right out of school and has taken his first job at a small MSP. He’s wondering if there are red flags he needs to watch out for since this is his first job. How MSPs can profit for hiring under-qualified candidates https://www.channelfutures.com/best-practices/how-msps-can-profit-from-hiring-underqualified-candidates Brief: Is it better to hire someone without all the qualifications and then train them for the job?