Nov. 20, 2024 In this episode, host Pete Neubig and Bryan Jenkins, co-founder of PM Business Implementers, discuss how to transform chaotic property management operations into consistent, scalable systems. Bryan shares steps to streamline processes, integrate automation, and reduce team stress, empowering property managers to handle growth with confidence. Perfect for those looking to boost efficiency and build a resilient business.

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Nov. 13, 2024 In this episode, host Pete Neubig and Jeff Doering, Partner and Principal in Renter's Insurance Solutions, explore game-changing insurance strategies for property managers, focusing on innovative alternatives to traditional security deposits. They discuss the benefits of security deposit alternatives, handling tenant claims, and streamlining the claims process for faster reimbursements. Jeff also shares insights on best practices for managing tenant liabilities and collections,...

Nov. 6, 2024 In this insightful episode, host Pete Neubig sits down with Stephen Fox, co-founder of Upkeep Media, to explore the dynamic landscape of property management and the critical strategies for growth. They delve into the importance of leveraging analytics to understand website traffic, optimize lead generation, and engage effectively with property owners. Stephen shares practical tips on utilizing remote teams for marketing functions, as well as the value of content creation to...

Oct. 30, 2024 In this episode, host Pete Neubig interviews Kobi Bensimon, founder and CEO of Showdigs. They discuss Kobi's journey from software engineering to property technology and how his platform helps real estate professionals manage showings. Kobi shares his insights on the future of property management, highlighting the importance of using technology to scale businesses, especially with virtual assistants. He also emphasizes building processes for the future, not just the present, and...

Oct. 23, 2024 In this episode, host Pete Neubig sits down with attorney Aaron Holt, an employment law expert from Cozen O'Connor, to explore the complexities of hiring practices and employment law. They dive into the legal intricacies of Diversity, Equity, and Inclusion (DEI) initiatives after recent Supreme Court rulings, discussing how companies can balance compliance while fostering a diverse workplace. The conversation also covers the risks and rewards of using social media for hiring,...

Oct. 16, 2024 In this episode, host Pete Neubig interviews Victor Cianci, COO of Citizen Home Solutions (CHS), about leadership, innovation and technology in property management. Victor shares how CHS builds trust, leverages data-driven processes and embraces digital transformation to improve customer experiences. He also touches on personal topics like his role as a middle child, his admiration for LeBron James and his love for quiet beach vacations. Tune in to learn about CHS's recent...

Oct. 9, 2024 In this episode, host Pete Neubig sits with BiggerPockets podcaster David Greene, who shares his insights on navigating the property management landscape. He emphasizes the importance of building trust with clients and adapting leadership strategies during economic downturns. He discusses the significance of sales in property management, the challenges posed by changing market conditions, and the keys to maintaining productivity and morale within your team. Tune in for valuable...

Oct. 2, 2024 In this episode, host Pete Neubig sits down with Jeremy Pound, RentScale's CEO and a leading expert in business development for property managers. They dive deep into effective strategies for hiring and compensating business development associates, emphasizing the importance of market research and tailored compensation models. With invaluable insights and practical tips, this conversation equips listeners with the tools they need to elevate their property management business.

Sept. 25, 2024 In this insightful episode, business coach Doug Winnie discusses the importance of setting clear goals and utilizing KPIs to drive business success. He explains how small businesses can learn from larger corporations by adopting measurable goals broken down into achievable steps, such as quarterly and weekly objectives. Doug also highlights the importance of structuring team roles with defined performance indicators and planning for the future by building a sellable business,...

Sept. 18, 2024 In this episode, host Pete Neubig sits down with Landon Cooley, co-founder of Pest Share, to discuss how creating unique experiences, like the orange shoes movement, fosters community in the property management industry. They explore how Pest Share’s innovative solutions enhance resident and property owner satisfaction and increase operational efficiency for managers. Landon shares personal insights into starting and scaling a business, emphasizing the importance of vision,...

Sept. 11, 2024 In this episode, host Pete Neubig talks with Diego Alatorre and Tom Van Waelem from Cavalry, discussing the essential KPIs for property maintenance success. They highlight the importance of proactive communication, timely vendor payments, and consistent tenant follow-up to boost satisfaction and prevent issues. The episode also delves into building strong vendor relationships through clear expectations and regular feedback, emphasizing how these practices can significantly...

Sept. 4, 2024 In this episode, host Pete Neubig and Lindsay Liu, co-founder and CEO of Super, explore the evolving role of artificial intelligence (AI) in property management. They discuss how AI can address key business challenges, the importance of avoiding "shiny object syndrome," and its impact on workforce dynamics and data security. Whether you're tech-savvy or new to AI, this episode provides practical tips on integrating AI into your business while preserving the human touch.

Aug. 28, 2024 In this insightful episode, Marc Cunningham, President of Grace Property Management & Real Estate and Founder of PM Build, shares his extensive experience and wisdom on the complexities of running a successful property management business. The conversation delves into the critical balance between business growth and maintaining the well-being of your team. Marc discusses the importance of nurturing relationships with clients and employees, recognizing the signs of burnout,...

Aug. 21, 2024 In this engaging episode, host Pete Neubig and Thomas Perfect, owner of Uplift Property Management, delve into the complexities of leadership and tough decision-making in the property management industry. They discuss the challenges of balancing personal relationships with business needs, highlighting the difficult decision Tommy had to make in letting go of a close friend whose performance was declining. Despite the personal nature of the situation, Thomas emphasizes the...

Aug. 14, 2024   In this enlightening NARPM® Radio episode of "Insights on Building a Thriving Remote Team," Sam Eddinger, founder of Ironclad Property Management, shares his journey from nuclear engineer to real estate entrepreneur. Sam, who has a rich background in real estate investing and property management, delves into the nuances of building and managing a remote team. Drawing on his experience from transitioning his property management company to a remote-first model, Sam offers...

Aug. 7, 2024 In a twist, NARPM® Radio host and VPM Solutions co-founder and CEO Pete Neubig is interviewed by Peter Hernandez on all things virtual assistants in this episode, "Revolutionizing Property Management with VPM Solutions and Virtual Assistants." Learn how Pete used his remote team at Empire Industries as a model to create VPM Solutions. Discover the challenges he faced, his strategies and the significant impact virtual assistants can have on property management. Pete shares...

July 31, 2024 In this episode of NARPM Radio®, we talk with Michael Parker, co-founder of Geekly Media and VPM Solutions, about "Leveraging AI for Modern Property Management." Artificial Intelligence (AI), though relatively new, is evolving quickly and becoming highly accessible. It offers accessible and powerful tools for property management tasks. From handling simple, repetitive tasks to fostering intelligent communication, AI is revolutionizing how we cultivate leads and manage customer...

July 17, 2024 In this episode of NARPM Radio®, host Pete Neubig talks with Benton Cotter, co-founder and CEO of Rentvest, about "Effective PM Marketing to Grow Your Company's Door Count." Understanding the intricacies of marketing a property management company can be a pivotal moment for your business. Cotter discusses the most effective types of content, his approach to the technical aspects of SEO and the significance of pay-per-click. The interview also reveals Cotter’s predictions for...

July 3, 2024 Tune in as host Pete Neubig and six property management leaders share their collective wisdom in this new podcast, "Building a Future-Ready Property Management Business." Learn the art of client selection, operational efficiency, inbound marketing, lease marketing and staying tech-savvy in a rapidly evolving industry.

June 19, 2024 "The Entrepreneurial Journey: How to Scale Your Service Business" We sit down with Ron Holt, founder of Pink Zebra Moving, as he shares his journey of transitioning from a blue-collar to white-collar business, and how he leveraged digital marketing and SEO to drive growth. Ron also talks about his initial challenges with marketing budgets, the importance of investing in infrastructure and the blueprint for creating a successful franchise. Discover how Ron took his bad experience...

June 5, 2024 Unlock the secrets to property management success with host Pete Neubig and his all-star lineup of property managers. Get ready for valuable insights on maintenance leadership, effective systems and the art of executing seamless lease renewals!

May 22, 2024 In this episode, “From SWAT Tactics to Agile Growth: Pioneering a New Era of PM,” NARPM® Radio host Pete Neubig interviewsTiffany Rosenbaum, Owner of Rosenbaum Realty Group. We discover how transitioning from a novice investor to a leading figure in property management can radically change the industry. We also explore the critical shift to analytical decision-making and strategic financial planning, showcasing the advantages of embracing a SWAT team approach, fostering a culture...

May 8, 2024 In this episode, “The Vendor Effect: Maximizing Quality in Property Management,” NARPM® Radio host Pete Neubig interviews Josh Huite, Owner of Tradesman Experience, a very successful HVAC company. They discuss fostering a leadership culture, managing vendors, choosing contractors and much more. Check it out!