There have been a couple of questions that we've seen appearing as common themes over the past few months, so Em and I thought we'd tackle them today in a Q&A! First, we answer a question from Dave, who asked about effective delegation: "How, why, and when should you delegate, and how do you ensure outcomes are achieved?" This is a common question that cuts across many of the themes we talk about and provide leadership tools for in No Bullsh!t Leadership, so it's a good opportunity to bring some of these together. We then tackle Jenni's question: "Do you have any strategies or tips for managing contractors and partnerships?" Just a few weeks ago, in Episode 95, we dealt with outsourcing, and this question flows on really well. What do you do with an agreement once it is struck?