Mark Mohammadpour is the founder and chief well-being officer at Chasing the Sun. Five things you’ll learn from this episode: Four lessons of empathy from Ted LassoWhat toxic positivity isHow to implement empathetic practices for employeesHow to implement empathetic practices for clientsHow to change your actions to suit your employees and clients better Quotables “The character Higgins gave Keely this advice: A good mentor hopes you'll move on; a great mentor knows you'll move on.” — @markmoh“As leaders, we know that our good employees are going to move on. How we respond to it is what's most important.” — @markmoh“The way that you are communicating that you're leaving is going to have an impact on not only a direct manager but the rest of the organization.” — @markmoh“It's hard to have empathy when you're tired. Understand where your employees or clients are coming from.” — @JasonMudd9 “It's all about taking care of yourself so you can take care of others, and the way you take care of others is showing love and empathy for them and understanding their situation.” — @JasonMudd9If you enjoyed this episode, please share it with others and leave us a review! About Mark Mohammadpour Mark Mohammadpour is the founder and chief well-being officer at Chasing the Sun. After spending his public relations career as an executive at several well-known PR industries and losing and keeping off 150 pounds over the last decade, Mark launched Chasing the Sun to empower PR professionals to prioritize their well-being so they can shine in the family room and the board room. Guest’s contact info and resources: Mark Mohammadpour on TwitterMark Mohammadpour on LinkedInChasing the SunAdditional Resources: Lessons in empathy from ‘Ted Lasso’Microsoft virtual meeting dataThe Predictive Index personality testAdditional Resources from Axia Public Relations:  The value of listening and empathy in PREpisode recorded: May 19, 2022 Sponsored by: On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.About your host, Jason Mudd On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies. Support the show