Your host, Sri Chellappa, talks with the Human Resources Director, Tina Greer. Middle management often finds itself in the corporate shadow, outshone by the allure of top leadership and the frontline hustle. Yet, as Tina explored, these managers are the linchpin of any organization, directly influencing frontline teams and shaping the customer experience. It's high time we spotlight their pivotal role and prioritize their development. The crux of the conversation centered on strategies for cultivating a strong middle management cadre. Tina underscored the critical need for senior management to support this endeavor actively. She highlighted essential skills for middle managers, such as problem-solving, effective feedback, communication, and relationship-building, all of which have a direct impact on employee retention. To learn more about Tina's work, click HERE. Think you'd be a great guest on the show? Apply HERE. Want to learn more about Sri's work at Engagedly? Check out his website at https://engagedly.com/.