People, Tech and other Weirdness: English SoftServe Podcasts
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- Technology
Welcome to People Tech and other Weirdness, not so serious SoftServe podcast!
Here we collect stories from our people: about their roles and rules, game-changing decisions, wins, walls and falls. You'll hear about technologies from those who create them.
We aren't afraid of all weirdness of our work and life. We actually enjoy it. Stay with us!
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Vitalii and Christina about RnD in Salesforce, dream job, and procrastination
๐๐ผ๐๐: Vitalii Andrushko, Salesforce Community Manager, 3 years and 6 months at SoftServe
๐๐๐ฒ๐๐: Christina Korovai, Salesforce RnD Project Manager, 8 months at SoftServe
What do Spotify and Amazon have in common?
Learn about this and much more in the recent podcast episode of #SoftServe_Podcast๐ง
Vitalii and Christina talk about a curious CRM system Salesforce and give their insider answers to the following questions:
๐What is Salesforce, and what does RnD do there?
๐What is the difference between an RnD Project Manager and a PM on a client project?
๐Why is this project a dream job?
See you in the podcast ๐
๐ฌ๐ฌ:๐ฑ๐ฌ The topic intro
๐ฌ๐ญ:๐ฏ๐ฑ Christina about herself
๐ฌ๐ฏ:๐ฏ๐ฏ How Christina decided to be an RnD Project Manager in Salesforce
๐ฌ๐ฑ:๐ฎ๐ฌ What is Salesforce, and what features does it have
๐ฌ๐ด:๐ฎ๐ฑ The RnD initiative in Salesforce and how they are creating
๐ญ๐ญ:๐ฌ๐ฌ About implemented initiatives and existing projects
๐ญ๐ด:๐ฑ๐ฑ Differences between being an RnD project manager and a Project manager on Clients projects
๐ฎ๐ฌ:๐ฐ๐ฑ Why this job looks like "a dream job"
๐ฎ๐ญ:๐ฏ๐ฌ Procrastination and the work motivation
๐ฎ๐ฐ:๐ญ๐ฌ Commercial perspective and value of RnD in Salesforce
๐ฎ๐ฒ:๐ฑ๐ฌ Wrap up and final words -
Marta and Liubov about language coaching, fear of learning, and motivation
๐๐ผ๐๐: Marta Halyshych, Coach, 1 year and 1 month at SoftServe
๐๐๐ฒ๐๐: Liubov Muntian, Language coach, 3 years 3 months at SoftServe
Learning a foreign language is on our New Year resolutions list each year. And usually, that's the item we never cross out.
Familiar situation? Then press play ๐
The speakers of our #SoftServe_Podcast know everything about obstacles in language learning because they are language coaches.
Marta Halyshych and Liubov Muntian collected the most relevant cases and questions on this topic and gave their professional answers to them:
๐ฏ What is the advantage and difference of language coaching?
๐ฏ How to find and manage your time for studying?
๐ฏ And how to make the learning process pleasant and brain-friendly?
Carefully! This conversation will inspire you to restart your language learning ๐
๐ฌ๐ญ:๐ฎ๐ฑ Speakers and topic introduction
๐ฌ๐ฎ:๐ฏ๐ฑ Language and life coaching: what is the difference
๐ฌ๐ฏ:๐ฎ๐ฌ What is the advantage of language coaching
๐ฌ๐ฐ:๐ฎ๐ฑ What is behind the fear of learning, and how does coaching helps with it
๐ฌ๐ณ:๐ฏ๐ฌ Not enough time for education: how to manage it
๐ญ๐ญ:๐ฎ๐ฌ Motivation: I want vs. I need
๐ญ๐ฏ:๐ฏ๐ฑ How to turn your fears into your development
๐ญ๐ฒ:๐ฌ๐ฌ Coaching differences between consulting and teaching
๐ญ๐ต:๐ฏ๐ฌ Learning with native speakers: a panacea or not
๐ฎ๐ฌ:๐ฎ๐ฌ What to do if you feel stuck in learning
๐ฎ๐ฎ:๐ญ๐ฌ Is language coaching ideal for everyone? -
Dobromir and Jakub on project management and being multicultural
๐๐ผ๐๐: Jakub Kepinski, Communication Expert, 2 years and 6 months at SoftServe
๐๐๐ฒ๐๐: Dobromir Jastrzebski, Abiliton Project Manager, 1 year 2 months at SoftServe
What do project management, multiculturalism, and world cuisines have in common?
Dobromir and Jakub answered an exciting question in #SoftServe_Podcast. This conversation is more like a friendly conversation in the kitchen.
Dobromir was born in Poland, grew up and lived in Canada, taught English in Spain, and returned back to his homeland.
So Jakub got curious and spoke with Dobromir about:
๐ how to interact with Canadian and American cultures,
๐how is it to move from the event field to IT,
๐how do previous experiences affect your work routine today.
The episode turned out to be a juicy mix of applicable real-life situations and tasty stories. ๐
๐ฌ๐ญ:๐ฏ๐ฌ Guest introduction
๐ฌ๐ญ:๐ฐ๐ฑ Dobs about migration to Canada and kitchen as a culture experience
๐ฌ๐ฒ:๐ฌ๐ฌ About language and mother tongue
๐ฌ๐ณ:๐ฏ๐ฌ How understanding different cultures help in PM's work
๐ญ๐ฌ:๐ฑ๐ฌ Metaphors of being multicultural
๐ญ๐ฏ:๐ฌ๐ฌ European "mental software" about Canada
๐ญ๐ฑ:๐ฌ๐ฌ About moving from Canada to Poland
๐ญ๐ด:๐ฎ๐ฌ Canadian "mental software" about Eastern Europe
๐ฎ๐ฏ:๐ฐ๐ฌ CAN culture vs. USA culture: communication tips
๐ฎ๐ด:๐ฐ๐ฌ Cultural guidelines in Canada
๐ฏ๐ญ:๐ฐ๐ฑ Project Management and transition into IT
๐ฏ๐ฒ:๐ญ๐ฑ Dobs definition of PM
๐ฏ๐ต:๐ฏ๐ฑ Funny stories on a cultural basis
๐ฐ๐ฐ:๐ฏ๐ฌ Teaching experience in Spain
๐ฐ๐ณ:๐ฎ๐ฌ How teaching skills help in daily PM's work
๐ฑ๐ฎ:๐ฌ๐ฌ Summary and adieus -
Martin and Jakub about careers in consulting, cultural experience, and fear of the new
๐๐ผ๐๐: Jakub Kepinski, Communication Expert, 2 years and 5 months at SoftServe
๐๐๐ฒ๐๐: Martin Graeber, Enterprise Solutions Principal, 8 months at SoftServe
What would happen if you invited a communication expert and a person from another culture to one room?
They'd record a new #SoftServe_Podcast episode about different cultural backgrounds and experiences, stories about it, and personal insights.
Jakub Kepinski talked with Martin Graeber, who is German, about:
๐Can culture be learned, or does it come with experience?
๐How to get comfortable in a new environment and understand new culture?
๐And whether German people are afraid of new things or changes?
You'll also hear the main points from the book about the cultural map๐.
Enjoy!
๐ฌ๐ญ:๐ฌ๐ฌ Guest introduction
๐ฌ๐ญ:๐ฑ๐ฑ Last read book
๐ฌ๐ฏ:๐ฎ๐ฑ Martin about his profession
๐ฌ๐ฏ:๐ฑ๐ฑ Short quiz
๐ฌ๐ฒ:๐ฑ๐ฑ An anecdote about punctuality in different countries
๐ฌ๐ด:๐ญ๐ฑ Can culture be learned, or does it come with experience?
๐ฌ๐ต:๐ฎ๐ฑ When Martin has to adapt his cultural behavior
๐ญ๐ญ:๐ฑ๐ฌ Lessons from consulting career
๐ญ๐ฑ:๐ฏ๐ฑ How to understand a new culture?
๐ญ๐ต:๐ฑ๐ฑ Are German people afraid of new things or changes?
๐ฎ๐ฏ:๐ฌ๐ฌ The best piece of advice Martin has ever been given
๐ฎ๐ฒ:๐ญ๐ฒ The role of culture in different companies
๐ฎ๐ณ:๐ฏ๐ฌ Lessons you can learn from Martin
๐ฎ๐ต:๐ฌ๐ณ Main takeaways from reading The Culture Map by Erin Meyer -
Iryna and Tetyana about business communication, bricks or trust, and compliments
๐๐ผ๐๐: Tetyana Hrynovetska Communication Experts Team Manager, 15 years at SoftServe
๐๐๐ฒ๐๐: Iryna Il`kiv, Communication Expert, 11 years and 8 months at SoftServe
Have you ever looked at communicating with a client through the prism of national values?
No? Then it might be the time ๐
Yes? You've got the experience to build on.
Our communication experts shared vivid examples from their observations of how cultural affiliation affects clients' expectations and perceptions. And what steps can we take to develop our cooperation and bring the desired results for both parties.
๐ฌ๐ญ:๐ฌ๐ฌ Guest and topic announcements
๐ฌ๐ญ:๐ฐ๐ฌ About Iryna and Tetyana
๐ฌ๐ฐ:๐ฌ๐ฑ Right relations building with customers
๐ฌ๐ฑ:๐ฐ๐ฌ How to be convincing with customers
๐ฌ๐ณ:๐ญ๐ฌ About the successful pitching of your idea
๐ญ๐ญ:๐ญ๐ฌ Culture values inside the teams: common questions
๐ญ๐ฐ:๐ฐ๐ฑ The role of culture in communication with the customer
๐ญ๐ฒ:๐ฌ๐ฑ How to meet the expectations of the customer
๐ฎ๐ฌ:๐ฎ๐ฌ Appreciations and compliments: how to express them and how to react -
Svitlana and Tetyana about cultural differences in team, curiosity, and soccer
๐๐ผ๐๐: Tetyana Hrynovetska Communication Experts Team Manager, 15 years at SoftServe
๐๐๐ฒ๐๐: Svitlana Voitkiv, Communication Expert, 3 years and 7 months at SoftServe
Globalization has opened the door for both businesses and employees. We work from anywhere in the world and with people from different countries.
But how to build communication in a team if there are specialists of different nationalities?
Find the answer to this question in this episode of #SoftServe_Podcast.
Our communication experts Svitlana Voitkiv and Tetyana Hrynovetska talk about:
๐What is national culture, and how does it affect team communication?
๐How does our national culture manifest itself in what we are motivated by in our work?
๐How do we react to conflict situations and ask questions?
The conversation is based on real cases, so you can draw analogies between the mentioned stories and your experience.
๐ฌ๐ญ:๐ฌ๐ฑ Topic announcement
๐ฌ๐ญ:๐ฐ๐ฌ About Svitlana and Tetyana
๐ฌ๐ฏ:๐ฌ๐ฌ The role of national culture inside the team
๐ฌ๐ฑ:๐ฎ๐ฑ About the differences in formulating messages
๐ฌ๐ฒ:๐ฐ๐ฌ Thinking patterns and how they manifest
๐ฌ๐ต:๐ฎ๐ฑ About misunderstandings and conflicts
๐ญ๐ญ:๐ฐ๐ฌ How to avoid misunderstandings
๐ญ๐ฏ:๐ฑ๐ฌ Culture-specific about the use of questions
๐ญ๐ณ:๐ฏ๐ฌ Insights about the role of national culture
๐ฎ๐ฎ:๐ฌ๐ฌ What does it means to be "consensus-driven"