This episode revolves around the theme of customer care. The discussion ventured into the evolution of customer service through different stages, including face-to-face interactions, telephone communication, call centers, and the impact of the internet and social media. We also emphasized the...

In this episode, we share the extraordinary story of Clive Wearing, a man with severe amnesia that only affords him a 7 second memory. We also highlight the significance of gratitude and kindness. The episode encourages appreciation for memory and the small blessings in life. In the episode we...