On the outside, city hospitals look just as they always have: big glass and steel buildings, an ER entrance with ambulances coming and going. But on the inside, Covid has completely transformed the hospital experience for patients, their families -- and for doctors and hospital staff. Once held in high esteem as the place where doctors performed miracles, hospitals have become more sombre places under the staggering weight of illness and death even as communities increasingly view them through the lens of vaccine misinformation and mistrust. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com