Explore the vital link between quality management systems and OSHA compliance in this compelling episode of #QualityMatters. Industry leaders discuss the latest in regulatory standards and provide actionable insights to boost safety and efficiency in manufacturing environments. Tune in to learn how to effectively integrate these practices into your operations and stay ahead in a competitive landscape. Stay Connected and Updated with #QualityMatters: Discover more about quality...

In the gripping finale of our Boeing series, Episode 175 of #QualityMatters delves into the complex world of aerospace quality management with our host, Kyle Chambers, and the insightful Michael Mills. As we wrap up this exploratory journey, we uncover the multifaceted challenges and lessons Boeing has encountered, shining a light on the critical importance of maintaining high-quality standards in the aerospace industry. This episode not only concludes our deep dive into one of the most...

In this enlightening episode of #QualityMatters, we sit down with Chris Paris to unpack the latest amendment to ISO 9001, focusing on the pivotal inclusion of climate change risk assessments. As industries worldwide grapple with the escalating impacts of climate change, this amendment marks a significant step forward in integrating environmental sustainability with quality management principles. Join us as we explore how businesses can adapt to these changes, ensuring that their commitment to...

In episode 173, we dive deeper into the tumultuous saga of Boeing's door plug issues, following the recent and mysterious death of one of the project's key inspectors. Hosts Kyle and Caleb peel back the layers of this complex story, bringing their own personal experiences with inspection processes to the forefront. From laugh-out-loud mishaps to pivotal moments that shaped their understanding of quality and safety, this episode offers a unique blend of humor, insight, and solemnity. As we...

In this seemingly never-ending episode of #QualityMatters, hosts Kyle Chambers and Caleb Adcock tackle the theme of repetition and resilience in the world of aviation quality assurance, drawing a whimsical parallel to Groundhog Day. This episode delves into the challenges and triumphs of manufacturing high-quality aviation parts, with a special focus on a recurring issue akin to a door plug repeatedly coming loose. Amidst discussions on Boeing's manufacturing excellence and Spirit's...

QualityMatters, we delve into the critical role of customer perception in defining business success. Explore how quality, beyond mere metrics, shapes the very essence of customer experience and loyalty. Uncover strategies to elevate your brand in the eyes of your customers, making every interaction an opportunity to impress and engage. Learn from industry leaders about the power of quality in crafting memorable experiences that turn first-time buyers into lifelong advocates. Join us in...

In this enlightening episode of #QualityMatters, we dive into the timeless wisdom of Benjamin Franklin, exploring the critical importance of quality over cost. Join host Kyle Chambers and special guest Connor O'Boyle, Director of Training at Gauge Training Inc., as they unravel how quality can be a fun, interesting, and essential aspect for businesses of all sizes. This episode promises to not only enlighten but also entertain, as we navigate through practical strategies and insights to...

In this insightful episode of the #QualityMatters podcast, we delve into the world of metrology with our esteemed guest, Robert Mimms from Prosper Machine Tools. As a seasoned metrologist, Robert brings a wealth of knowledge and experience to the table, offering listeners an in-depth understanding of metrology and its pivotal role in ensuring quality in various industries. Throughout the episode, we explore the fundamentals of metrology, discussing its significance and the intricate...

Episode 168 of the #QualityMatters podcast, hosted by Kyle Chambers from Texas Quality Assurance, continues the consultation mini-series. In this episode, the focus is on discussing non-conformities and defects, particularly in the context of quality management and assurance. The episode delves into the importance of tracking waste, explaining why it matters significantly in quality control and management. The podcast also explores different methods of consultation, highlighting how...

#QualityMatters Podcast | Hosted by Kyle Chambers In this insightful episode of #QualityMatters, we're joined by Kevin Ferrick, Senior Director Monogram/APIQR at the American Petroleum Institute (API). Dive into the heart of quality management systems in the petroleum industry as we explore the significant updates in the recently released 10th edition of API Q1. What's New in API Q1's 10th Edition? Discover the key changes from the 9th to the 10th edition of API Q1. Kevin...

Dive into the depths of quality management with episode 166 of #QualityMatters, featuring the distinguished Tom Taormina. As a former NASA Quality Control Engineer and expert witness in quality litigation, Tom brings a wealth of knowledge spanning over five decades. In this episode, we dissect the concept of Forensic Investigations within management systems. Tom challenges the status quo, arguing that traditional management system auditing is often sub-optimal, if not downright ineffective....

"Welcome back to our ongoing mini-series on QMS Consultation as we delve into Episode 165 of #QualityMatters: 'QMS Consulting Competence & Training.' In this installment, we continue to explore the critical aspects of quality management consulting within the context of competence and training. Join our seasoned experts as they unravel the intricacies of developing and nurturing competence within your consulting team, an essential factor for delivering top-notch quality solutions to your...

Welcome to the latest episode of the #QualityMatters Podcast, episode 163, as we continue our insightful journey through the QMS Consulting mini-series. In this installment, we delve deep into the heart of quality management by exploring the simplest yet most effective strategies for developing a robust process for supplier/vendor approval and review. Join us as we unravel the secrets to ensuring that the partners and suppliers you choose align perfectly with your organization's...

Welcome back to #QualityMatters, your go-to podcast for all things quality management! In episode 162, we continue our enlightening mini-series on consultation, a critical aspect of achieving excellence in any organization. Join us as we delve into the heart of the consultation process, where information reigns supreme. In this episode, we explore the vital question: "How do you handle documented information during consultations?" Our expert hosts will unravel the secrets to...

Welcome to Episode 161 of #QualityMatters! As the second part of our mini-series on consultation, today's episode takes a focused look at the GAP Assessment and its integral role in quality management. Discover the fundamentals of key processes that could be the game-changers your organization needs. Whether you've been in the field for years or are just learning the ropes, this episode will equip you with the knowledge and tools to elevate your quality game. Don't let 'gaps' hold you...

Welcome to Episode 160 of #QualityMatters! As the second part of our mini-series on consultation, today's episode takes a focused look at the GAP Assessment and its integral role in quality management. Discover the fundamentals of key processes that could be the game-changers your organization needs. Whether you've been in the field for years or are just learning the ropes, this episode will equip you with the knowledge and tools to elevate your quality game. Don't let 'gaps' hold you...

Welcome to episode 159, the second installment in our mini-series on consultation! This episode unpacks the nuts and bolts of GAP Assessments and explores the cornerstone processes that drive them. Whether you're a quality management veteran or just starting your journey, you'll gain valuable insights into identifying the 'gaps' between your organization's current status and where you aim to be. Don't miss out as we delve into common key processes, offering actionable advice for improvement....

#QualityMatters - The Number 1 Quality Management Podcast Welcome to the #QualityMatters podcast! Get ready to elevate your organizational game with our brand-new mini-series on Quality Consulting! In this exciting series, we're pulling back the curtain and dishing out the secret sauce of consulting excellence. Join us as we delve deep into the world of quality management systems, uncovering the strategies that have empowered our clients and teams to thrive. Ever wondered how to establish a...

In today's podcast episode, Tom Taormina shares his insights on a project he's been working on called the BMS, or Business Management System. Taormina explained that the BMS is a comprehensive system that integrates all the various components of a business into a cohesive whole. This includes everything from finance and accounting to operations and customer service, effecitvly picking up where ISO 9001:2015 leaves off, and without any of the confusing jargon ISO has become known...

Tom Taormina is a seasoned professional who spent more than 30 years working in quality control and management for various organizations. In a recent podcast, he shared his experiences working with NASA during the Apollo program and how it helped shape his career. Taormina started his career as a draftsman for a small company that produced parts for the aerospace industry. He was soon promoted to the quality control department, where he gained valuable experience in inspecting and...

Today we've got Mark LaCour joining us to discuss the Energy Continuity Confernce #ECC2023. The Energy Continuity Conference is set to be held in Pasadena, TX in September 2023, and the main focus of the conference is business continuity and disaster recovery for the energy industry, particularly for small businesses. The conference will feature a range of topics that are relevant to this industry, including Turnaround Manager, Natural Disasters, Workplace Violence (including active...

Note: the following blurb was written by CHAT GPT In the latest episode of the #QualityMatters podcast, our host interviewed ChatGPT, the popular language model trained by OpenAI, to test its knowledge on quality management and ISO 9001. As more organizations are seeking ways to improve their quality management systems and achieve ISO 9001 certification, ChatGPT was put to the test to see if it could provide accurate and insightful answers to common questions about quality...

Welcome to this episode of the #QualityMatters podcast, where we'll be discussing a fundamental aspect of ISO 9001 quality management system - the difference between control of nonconforming output and corrective action. ISO 9001 is a globally recognized standard that sets the requirements for quality management systems in organizations of all sizes and industries. One of the critical objectives of ISO 9001 is to ensure that an organization's products or services consistently meet...

In this podcast episode, we delve into the most common audit findings from a sample of audit reports gathered from the past couple of years. We focus on ISO 9001 standard clauses, discussing why these are frequent findings and their impact on the business. This week we dive into the most common audit findings from our sample, discussing how they relate to specific clauses within the ISO 9001 standard. These findings include inadequate documentation, lack of employee training, and...