180 episodes

Welcome to the #QualityMatters podcast, where we believe that Quality truly matters in every aspect of life, especially in the world of small business. Join our host, Kyle Chambers, the founder of Texas Quality Assurance, as he dives deep into the world of Quality Management and its significance for small business owners, operators, and quality managers in industries like oil and gas, industrial services, and renewable energy.



Quality is more than just buzzwords like ISO 9001, ISO 14001, ISO 45001, API, and ASME; it's a culture. As Benjamin Franklin wisely said, "The bitterness of poor quality remains long after the sweetness of low price is forgotten." In this podcast, we explore how quality impacts everything, from the oil fields to the schools educating our children and even the paper towels we use to clean up messes at home.



At #QualityMatters, we believe that the culture surrounding a "Quality" Management System is built on the lessons learned in the workplace and from thought leaders like Simon Sinek and Edward Deming. We also draw inspiration from local individuals who have lived and breathed these systems.

Each week, Kyle provides valuable tips, tricks, and insightful interviews with experts who have started from scratch, made mistakes, conducted extensive research, and have innovative ideas on how to make Quality truly matter to your business, your people, and your processes.



Our mission is clear: Through Quality Management, we aim to save you time and energy for what matters most in your life. Your time and energy are precious, and that's why #QualityMatters. Join us on this journey to make the most of quality, both at work and at home, and be your best self. Tune in and empower your small business with #QualityMatters.

#QualityMatters Podcast - Empowering Quality Management for Small Business Owners Texas Quality Assurance

    • Business
    • 5.0 • 63 Ratings

Welcome to the #QualityMatters podcast, where we believe that Quality truly matters in every aspect of life, especially in the world of small business. Join our host, Kyle Chambers, the founder of Texas Quality Assurance, as he dives deep into the world of Quality Management and its significance for small business owners, operators, and quality managers in industries like oil and gas, industrial services, and renewable energy.



Quality is more than just buzzwords like ISO 9001, ISO 14001, ISO 45001, API, and ASME; it's a culture. As Benjamin Franklin wisely said, "The bitterness of poor quality remains long after the sweetness of low price is forgotten." In this podcast, we explore how quality impacts everything, from the oil fields to the schools educating our children and even the paper towels we use to clean up messes at home.



At #QualityMatters, we believe that the culture surrounding a "Quality" Management System is built on the lessons learned in the workplace and from thought leaders like Simon Sinek and Edward Deming. We also draw inspiration from local individuals who have lived and breathed these systems.

Each week, Kyle provides valuable tips, tricks, and insightful interviews with experts who have started from scratch, made mistakes, conducted extensive research, and have innovative ideas on how to make Quality truly matter to your business, your people, and your processes.



Our mission is clear: Through Quality Management, we aim to save you time and energy for what matters most in your life. Your time and energy are precious, and that's why #QualityMatters. Join us on this journey to make the most of quality, both at work and at home, and be your best self. Tune in and empower your small business with #QualityMatters.

    Ep 176 Safety and Standards

    Ep 176 Safety and Standards

    Explore the vital link between quality management systems and OSHA compliance in this compelling episode of #QualityMatters. Industry leaders discuss the latest in regulatory standards and provide actionable insights to boost safety and efficiency in manufacturing environments. Tune in to learn how to effectively integrate these practices into your operations and stay ahead in a competitive landscape.







    Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our services and expertise at Texas Quality Assurance: Texas Quality Assurance and explore the innovative TQA Cloud for your quality management needs: TQA Cloud.







    Connect with Us on Social Media:









    * LinkedIn: Follow us for professional updates and insights at Texas Quality Assurance on LinkedIn.







    * Facebook: Join our community on Facebook.







    * Instagram: Get a glimpse of our world on Instagram.







    * Twitter: Follow our tweets and join the conversation @TexasQualA on Twitter.









    Subscribe to the #QualityMatters Podcast:









    * iTunes: Listen and subscribe on iTunes.







    * Spotify: Stream our episodes on Spotify.







    * YouTube: Watch and subscribe on YouTube.







    * Audible: Enjoy our podcast on Audible.







    * Google/Android: Subscribe on your Android device via Google/Android.









    Remember, at #QualityMatters, we're dedicated to bringing you the best in quality management discussions, because Quality Matters!

    • 34 min
    Ep 175 - Landing the Series: Boeing's Lessons in Quality and Beyond with Michael Mills

    Ep 175 - Landing the Series: Boeing's Lessons in Quality and Beyond with Michael Mills

    In the gripping finale of our Boeing series, Episode 175 of #QualityMatters delves into the complex world of aerospace quality management with our host, Kyle Chambers, and the insightful Michael Mills. As we wrap up this exploratory journey, we uncover the multifaceted challenges and lessons Boeing has encountered, shining a light on the critical importance of maintaining high-quality standards in the aerospace industry. This episode not only concludes our deep dive into one of the most significant players in aerospace but also offers valuable reflections on the broader implications for quality management practices. Join us for a compelling close to a series that has been as informative as it has been thought-provoking, and discover why, when it comes to quality, the stakes are sky-high







    Learn more about Michael Mills the Pragmatic Quality Leader. https://www.linkedin.com/in/michael-mills-pragmatic-quality/







    Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our services and expertise at Texas Quality Assurance: Texas Quality Assurance and explore the innovative TQA Cloud for your quality management needs: TQA Cloud.







    Connect with Us on Social Media:









    * LinkedIn: Follow us for professional updates and insights at Texas Quality Assurance on LinkedIn.







    * Facebook: Join our community on Facebook.







    * Instagram: Get a glimpse of our world on Instagram.







    * Twitter: Follow our tweets and join the conversation @TexasQualA on Twitter.









    Subscribe to the #QualityMatters Podcast:









    * iTunes: Listen and subscribe on iTunes.







    * Spotify: Stream our episodes on Spotify.







    * YouTube: Watch and subscribe on YouTube.







    * Audible: Enjoy our podcast on Audible.







    * Google/Android: Subscribe on your Android device via Google/Android.









    Remember, at #QualityMatters, we're dedicated to bringing you the best in quality management discussions, because Quality Matters!

    • 46 min
    Ep 174 - Ep 174 - ISO 9001 and Climate Change... with Chris Paris

    Ep 174 - Ep 174 - ISO 9001 and Climate Change... with Chris Paris

    In this enlightening episode of #QualityMatters, we sit down with Chris Paris to unpack the latest amendment to ISO 9001, focusing on the pivotal inclusion of climate change risk assessments. As industries worldwide grapple with the escalating impacts of climate change, this amendment marks a significant step forward in integrating environmental sustainability with quality management principles. Join us as we explore how businesses can adapt to these changes, ensuring that their commitment to quality not only meets but exceeds the expectations in an era of environmental unpredictability. Discover the implications of this shift for quality professionals and organizations striving for excellence while contributing to a sustainable future. Episode 174 is a must-listen for those at the intersection of quality management and environmental stewardship.







    Oxebridge offers the following documents free of charge Free Guidance & Humor







    ISO 9001:2015/Amd 1:2024







    Quality management systems







    Requirements







    Amendment 1: Climate action changes















    Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our services and expertise at Texas Quality Assurance: Texas Quality Assurance and explore the innovative TQA Cloud for your quality management needs: TQA Cloud.







    Connect with Us on Social Media:









    * LinkedIn: Follow us for professional updates and insights at Texas Quality Assurance on LinkedIn.







    * Facebook: Join our community on Facebook.







    * Instagram: Get a glimpse of our world on Instagram.







    * Twitter: Follow our tweets and join the conversation @TexasQualA on Twitter.









    Subscribe to the #QualityMatters Podcast:









    * iTunes: Listen and subscribe on iTunes.







    * Spotify: Stream our episodes on Spotify.







    * YouTube: Watch and subscribe on YouTube.







    * Audible: Enjoy our podcast on Audible.







    * Google/Android: Subscribe on your Android device via Google/Android.









    Remember, at #QualityMatters, we're dedicated to bringing you the best in quality management discussions, because Quality Matters!

    • 34 min
    Ep 173: Mystery in the Sky - Unraveling Boeing's Inspection Saga and the Inspector's Untimely Demise

    Ep 173: Mystery in the Sky - Unraveling Boeing's Inspection Saga and the Inspector's Untimely Demise

    In episode 173, we dive deeper into the tumultuous saga of Boeing's door plug issues, following the recent and mysterious death of one of the project's key inspectors. Hosts Kyle and Caleb peel back the layers of this complex story, bringing their own personal experiences with inspection processes to the forefront. From laugh-out-loud mishaps to pivotal moments that shaped their understanding of quality and safety, this episode offers a unique blend of humor, insight, and solemnity. As we navigate through tales that highlight the critical importance of vigilance in inspection, join us for a conversation that's as entertaining as it is enlightening. Quality matters more than ever, and episode 173 is a testament to the enduring value of getting things right.









    https://twitter.com/XRPQuen/status/1768125412113330230?s=20









    Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our services and expertise at Texas Quality Assurance: Texas Quality Assurance and explore the innovative TQA Cloud for your quality management needs: TQA Cloud.







    Connect with Us on Social Media:









    * LinkedIn: Follow us for professional updates and insights at Texas Quality Assurance on LinkedIn.







    * Facebook: Join our community on Facebook.







    * Instagram: Get a glimpse of our world on Instagram.







    * Twitter: Follow our tweets and join the conversation @TexasQualA on Twitter.









    Subscribe to the #QualityMatters Podcast:









    * iTunes: Listen and subscribe on iTunes.







    * Spotify: Stream our episodes on Spotify.







    * YouTube: Watch and subscribe on YouTube.







    * Audible: Enjoy our podcast on Audible.







    * Google/Android: Subscribe on your Android device via Google/Android.









    Remember, at #QualityMatters, we're dedicated to bringing you the best in quality management discussions, because Quality Matters!

    • 44 min
    Ep 172 - The Never-Ending Podcast - Quality Assurance and the Groundhog Day of Aviation

    Ep 172 - The Never-Ending Podcast - Quality Assurance and the Groundhog Day of Aviation

    In this seemingly never-ending episode of #QualityMatters, hosts Kyle Chambers and Caleb Adcock tackle the theme of repetition and resilience in the world of aviation quality assurance, drawing a whimsical parallel to Groundhog Day. This episode delves into the challenges and triumphs of manufacturing high-quality aviation parts, with a special focus on a recurring issue akin to a door plug repeatedly coming loose. Amidst discussions on Boeing's manufacturing excellence and Spirit's innovative solutions, our hosts share insights into the meticulous world of aviation quality control. The episode highlights the importance of perseverance and continuous improvement—much like the determination needed to break free from a Groundhog Day loop—in ensuring the safety and reliability of air travel. Listen in as we explore how the aviation industry navigates the complexities of manufacturing and quality assurance, with a light-hearted nod to the cyclical nature of problem-solving and innovation.







    NTSB preliminary report into 737 Max 9 incident released | king5.com







    Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our services and expertise at Texas Quality Assurance: Texas Quality Assurance and explore the innovative TQA Cloud for your quality management needs: TQA Cloud.







    Connect with Us on Social Media:









    * LinkedIn: Follow us for professional updates and insights at Texas Quality Assurance on LinkedIn.







    * Facebook: Join our community on Facebook.







    * Instagram: Get a glimpse of our world on Instagram.







    * Twitter: Follow our tweets and join the conversation @TexasQualA on Twitter.









    Subscribe to the #QualityMatters Podcast:









    * iTunes: Listen and subscribe on iTunes.







    * Spotify: Stream our episodes on Spotify.







    * YouTube: Watch and subscribe on YouTube.







    * Audible: Enjoy our podcast on Audible.







    * Google/Android: Subscribe on your Android device via Google/Android.









    Remember, at #QualityMatters, we're dedicated to bringing you the best in quality management discussions, because Quality Matters!

    • 36 min
    Ep 171 - The Stanley Cup and Crafting Perceptions with Quality

    Ep 171 - The Stanley Cup and Crafting Perceptions with Quality

    QualityMatters, we delve into the critical role of customer perception in defining business success. Explore how quality, beyond mere metrics, shapes the very essence of customer experience and loyalty. Uncover strategies to elevate your brand in the eyes of your customers, making every interaction an opportunity to impress and engage. Learn from industry leaders about the power of quality in crafting memorable experiences that turn first-time buyers into lifelong advocates. Join us in transforming the abstract concept of quality into tangible outcomes that resonate with every customer touchpoint. Tune in to redefine your approach to quality and witness its profound impact on customer perception and business growth







    Stay Connected and Updated with #QualityMatters: Discover more about quality management and save time and energy on what truly matters. Visit the #QualityMatters homepage for insightful content and episodes: http://qmcast.com. Learn more about our services and expertise at Texas Quality Assurance: Texas Quality Assurance and explore the innovative TQA Cloud for your quality management needs: TQA Cloud.







    Connect with Us on Social Media:









    * LinkedIn: Follow us for professional updates and insights at Texas Quality Assurance on LinkedIn.







    * Facebook: Join our community on Facebook.







    * Instagram: Get a glimpse of our world on Instagram.







    * Twitter: Follow our tweets and join the conversation @TexasQualA on Twitter.









    Subscribe to the #QualityMatters Podcast:









    * iTunes: Listen and subscribe on iTunes.







    * Spotify: Stream our episodes on Spotify.







    * YouTube: Watch and subscribe on YouTube.







    * Audible: Enjoy our podcast on Audible.







    * Google/Android: Subscribe on your Android device via Google/Android.









    Remember, at #QualityMatters, we're dedicated to bringing you the best in quality management discussions, because Quality Matters!

    • 43 min

Customer Reviews

5.0 out of 5
63 Ratings

63 Ratings

kokoiraq ,

API vs ISO 17025

Kindly speak about ☝️

Young’sLab ,

Manageable Quality

Highly recommend! This has made my daily playlist.

First off, very entertaining. I love the banter and laughter. This won’t put you to sleep!

Second, every episode has practical ways to look at and view quality in your work and life.

Third, there is so much to learn and this podcast makes it easy! Thanks guys! Great work!

Adport ,

Great podcast

Thank you for a real world, down to earth podcast about the struggles that quality professionals face and how to overcome them! I always learn something new or am reminded of a fundamental lesson that I might have stowed away out of mind. Keep up the great work!

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