Ready, Test, Go‪.‬ Applause

Humans use digital products. While AI and automation have made great strides in the last few years in accelerating tasks that people would otherwise manage, the human perspective is just as important as ever in building and validating digital products. In a job market that seems to increasingly devalue that human perspective, some QA professionals argue it’s time to reprioritize the power of people in software.

Mark Kalet, a quality assurance leader, joins the podcast to discuss how people move the needle to ultimately help realize business goals in a way that systems cannot. While humans introduce unique variables in software development and the business world, they still play a vital role in delivering high-quality digital experiences.

About the guest: With extensive experience implementing QA processes and building teams, Mark Kalet offers a unique perspective of digital quality strategy, including driving growth with new technologies, improving performance and increasing profitability.

Hosted by David Carty
Produced by David Carty, Samsu Sallah and Joe Stella
Graphic design by Karley Searles

To contact the producers, please email us at podcasts@applause.com.

Over the first full year of the Ready, Test, Go. podcast, we’ve been privileged to welcome expert guests across a variety of disciplines. As organizations grapple with the multi-faceted challenge of crafting a comprehensive approach to digital quality, these experts provided insights that can give dev, test and product professionals an edge.

Let’s listen back to some selected snippets from past Ready, Test, Go. episodes to provide a high-level overview of digital quality strategies.

Hosted by David Carty

Produced by David Carty, Samsu Sallah and Joe Stella

Graphic design by Karley Searles

To contact the producers, please email us at podcasts@applause.com.

Success is less a strike of lighting than a commitment to organizational excellence. Enabling greatness means alleviating unnecessary challenges, which sometimes means pumping the brakes to unravel tangles and inefficiencies, even — and especially — in times of fierce competition and economic uncertainty.

Gene Kim has spent years researching the habits of successful organizations. He joins the Ready, Test, Go. podcast to discuss some of the findings in his latest book, including the concepts of slowification, simplification, and amplification.

About the guest: Gene Kim is a renowned bestselling author, researcher, speaker and CTO. His latest book, co-written with Steven Spear called Wiring the Winning Organization, published in November. You can find a link to that book here: https://myresources.itrevolution.com/id006657164/Wiring-the-Winning-Organization

Hosted by David Carty
Produced by David Carty, Samsu Sallah and Joe Stella
Graphic design by Karley Searles

To contact the producers, please email us at podcasts@applause.com.

We are the subjects of data — but, too often, fail to understand or influence how it is used. Humans must make trade-offs to enjoy the luxury of digital products while also maintaining a sense of decency and privacy. So, what does that mean for the companies who collect this data and the AI that interprets it?

Author and professor Wendy Wong joins the podcast to discuss why consumers must take an active role in their data sharing choices, and how organizations should adapt to the needs of these users over the long term.

About the guest: Wendy Wong is the Professor of Political Science and Principal's Research Chair at the University of British Columbia. She is the author of the book, We, the Data: Human Rights in the Digital Age, which published in October.

Hosted by David Carty
Produced by David Carty, Samsu Sallah and Joe Stella
Graphic design by Karley Searles
To contact the producers, please email us at podcasts@applause.com.

Payment transactions are anything but simple -- yet users expect them to be intuitive, reliable and friction-free. How do businesses manage this task in a global marketplace fraught with local payment preferences and challenges?

Zeb Winzenried, Director of Testing Services in Payments at Applause, joins the podcast to explain how organizations can navigate this complicated space.

About the guest: Zeb Winzenried manages the testing request delivery with a global team, helping big companies validate their payment flows. Zeb’s business background and love of technology helps him navigate the challenging and unique payment testing landscape.

Hosted by David Carty

Produced by David Carty, Samsu Sallah and Joe Stella

Graphic design by Karley Searles

To contact the producers, please email us at podcasts@applause.com.

Irene Pereyra, discusses concepts from her book, Universal Principles of UX: 100 Timeless Strategies to Create Positive Interactions between People and Technology, to shed light on how digital products can delight or frustrate users.

You can find Irene’s book here: https://www.amazon.com/Universal-Principles-Strategies-Interactions-Technology/dp/0760378045

About the guest: For more than 10 years, Irene Pereyra has led program management and UX initiatives as the co-founder of Anton and Irene, a Brooklyn-based design firm. Irene has lectured at more than 100 design conferences and educational institutions, and is currently the co-chair of the Interaction Design program at Harbour Space University.

Hosted by David Carty
Produced by David Carty, Samsu Sallah and Joe Stella
Graphic design by Karley Searles

To contact the producers, please email us at podcasts@applause.com.