Episodes
Is heat pump noise keeping you awake at night? Or are you worried about complaints from your neighbours? In this episode, we break down everything you need to know about managing heat pump noise, with insights from Patrick Wheeler (Vito Energy), Graeme Ross (Greystone Energy), Chris Higgs (formerly Freedom Heat Pumps) and James Livingstone (Flexi Orb).
A huge thank you to Flexi Orb for sponsoring this episode. Check out their new certification scheme launching in 2025!
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Published 12/04/24
We explore how solar PV, battery storage and air source heat pumps work together to create a sustainable, cost-effective heating system. With insights from Laurence Bradbury (Aurium Energy), Simon Smith (SA Energy) and Brian Beaver (GivEnergy), the panel breaks down the benefits of integrating these technologies into UK homes.
Thanks to GivEnergy for sponsoring this episode: https://givenergy.co.uk
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Published 11/27/24
In this episode of Homeowners’ Q&A, we dive deep into the steps homeowners should take when dealing with subpar heat pump installations. With insights from Cathryn Wolfenden (HIES) and Hassan Abdalla (REST UK), we explore the complaints process, who to contact first and how to escalate unresolved issues.
Special thanks to HIES for sponsoring this episode: https://www.hiesscheme.org.uk
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Published 11/20/24
In this episode of Homeowners’ Q&A, we’re troubleshooting common heat pump problems with an expert panel of guests: Rob Stevens (Heatforce), Michael Dungworth (NIBE) and Martin Perrin (Design Me A Heat Pump). From error codes to consumption spikes and compressor overloads, we cover the most frequent challenges faced by homeowners and offer practical advice to resolve them.
A huge thank you to NIBE for sponsoring this episode and helping homeowners maximise their heat pump systems and help...
Published 11/17/24
In this episode of Homeowners’ Q&A, we explore everything UK homeowners need to consider when transitioning from a traditional boiler to a heat pump. Our expert panel, featuring Barry Sharp (Renewable Heat), Robin Furze (Good Energy), Rob Berridge (Rob Berridge Heating Design Consultants) and Patrick Wheeler (Vito Energy), dives into the necessary steps of retrofitting a heat pump, from assessing insulation levels to performing accurate heat loss calculations.
Sponsored by Good Energy,...
Published 11/13/24
We explore the various types of heat pumps available and help homeowners decide which type might be best for their specific needs. This episode’s panel includes Karl Richardson (Logicool), Brendon Uys (British Gas Net Zero) and Rob Stevens (Heatforce), three experts with deep insights into the UK’s renewable heating landscape.
We cover the fundamentals of heat pump technology, look at the advantages and disadvantages of popular systems like air-to-water and air-to-air, and explain monobloc...
Published 11/10/24
In this episode of Homeowners’ Q&A, we’re diving deep into heat pump monitoring and how it can benefit homeowners. Joining us are Henri Casteleyn (Havenwise), Trystan Lea (OpenEnergyMonitor/HeatPumpMonitor), Jamie Elliot (Homely), George Reburn (Planet Devices), Luke Hodgkinson (Adia) and Trevor Sweetnam (Good Energy).
We cover the basics of heat pump monitoring, what each product has to offer, explain the compatibility of different monitoring solutions with major heat pump brands and...
Published 11/06/24
Choosing the right heat pump brand can be a challenge with so many options on the market. In this episode, our panel of heat pump professionals provides expert insights into the different heat pump brands available in the UK and what homeowners should consider before making a choice.
Our expert panel:
Louise Howlett, RA Brown Heating Services
Patrick Wheeler, Vito Energy
Rob Stevens, Heatforce
Graham Hendra, Heat Pump Enthusiast
We cover the key elements of selecting a heat pump, including...
Published 11/03/24
In this episode of Homeowners’ Q&A, we tackle the critical topic of heat pump performance in extreme or very cold weather. We're joined by Rob Stevens from HeatForce, Brendon Uys from British Gas Net Zero, Carlos Lopes from the Swedish Energy Agency, and Andrej Hasta, a homeowner from Slovakia.
Sponsored by Good Energy, this episode is a must-watch for anyone considering a heat pump in colder regions.
Good Energy takes care of everything you need to make your home a powerhouse. Find out...
Published 10/27/24
In this episode of Homeowners’ Q&A, we're joined by Graham Hendra, a long-time heat pump enthusiast, and James Clarke from Elite Services Group to discuss what homeowners can expect during their first winter with a heat pump. We explore key topics like how heat pumps operate differently from traditional boilers and tips for electricity management.
This episode is sponsored by NIBE, Europe’s leading manufacturer of air, ground, and exhaust air heat pumps.
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Published 10/23/24
In this episode of Homeowners’ Q&A, we dive deep into the complexities of installing heat pumps in challenging properties, from flats and apartments to older homes, garages, cellars and even boathouses.
Our expert panel, including Rob Stevens from Heat Force, Rick Clarke from NIBE and Barry Sharp from Renewable Heat, discusses how solutions like Exhaust Air Heat Pumps (EAHPs) can tackle space limitations, and the panel share real-world stories about innovative installations in tricky...
Published 10/20/24
In this episode of Homeowners’ Q&A, Mars is joined by Joseph Burdon from Mitsubishi Electric, Max Waddingham from Good Energy and Geoff, a homeowner from the Renewable Heating Hub community. Together, they tackle some of the most common concerns homeowners face about heat pump warranties and the level of support to expect from both installers and manufacturers.
This episode is sponsored by Mitsubishi Electric, manufacturers of the Ecodan heat pump.
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Published 10/16/24
In this episode of Homeowners’ Q&A, we dive into the best practices for maintaining and servicing your heat pump with expert guests:
Harland from Guscott Heating Services,
David Stanford from Genous and,
Daniel Davies, Wales and Northern Ireland Installer of the Year 2024.
Discover essential tips on servicing, monitoring your ASHP system, and avoiding common maintenance mistakes to keep your heat pump running efficiently year-round.
This episode is sponsored by Eve Systems. If you're...
Published 10/13/24
In this episode of Homeowners’ Q&A, we dive into the real-world costs of running an air source heat pump (ASHP). With energy prices on the rise, it’s essential to know how to manage and optimise your system for maximum efficiency. Our panel of experts – Lee Brown from IMS Heat Pumps, Max Waddingham from Good Energy and heat pump enthusiast Graham Hendra – cover everything from system efficiency, weather compensation and hot water strategies to time-of-use tariffs and COP ratings.
Thank...
Published 10/09/24
Heat pumps have gained a lot of attention in recent years, but with that attention come plenty of myths and misconceptions. In this episode of Homeowners’ Q&A, we bring together a panel of experts to separate fact from fiction when it comes to air source heat pumps.
Our panel – Leah Robson from Your Energy Your Way, Derrick Denton from UK Alternative Energy and Mark Denman from Custom Renewables tackles some of the most common myths surrounding heat pumps. They address misconceptions like...
Published 10/02/24
We tackle one of the most important aspects of heat pump installations – heat loss calculations and heat pump sizing. Our expert panel, featuring Michael Crook from Heat Pump Installers UK, Graham Hendra and James Parker from the Renewable Heating Hub community, discusses why getting the heat loss calculation right is essential to ensuring your heat pump is the correct size for your property.
We explore common issues that arise from inaccurate calculations and how homeowners can take steps to...
Published 09/25/24
We dive into the highly contentious topic of buffer tanks in heat pump installations. Are they truly necessary, or could they be the biggest mistake in your heating system that's making it run inefficiently?
Join us as we sit down with industry experts to explore the pros and cons of buffer tanks, how they impact your system’s efficiency, and when they might actually be required. Our panel includes:
• Brendon Uys – Head of Domestic Heat Pump Design at NET ZERO British Gas
• Simon Murray –...
Published 09/02/24