Technology continues to disrupt all aspects of shopping. On-demand groceries turn up on our doorsteps within minutes. AI is powering more personalised customer experiences. And checkout-free stores are taking the concept of frictionless retail to a whole new level. Today, shoppers are hyper-informed, digitally-enabled and hungry for experiences that reflect their 21st century needs.
Hosted by Retail Analyst and Author Natalie Berg, Retail Disrupted helps you stay on top of the latest industry developments, trends and innovations from the UK and around the globe. Each week, we’ll get...
Gary Kusin, co-founder of GameStop and Laura Mercier Cosmetics, joins Natalie on the podcast to discuss:
GameStop’s origins: what inspired Gary and James McCurry to launch the world’s first video game store in the early 80s? Successes and missed opportunities: what would Gary have done...
Published 09/23/24
From the rise of Temu and Shein to immersive digital commerce - and not to mention the resurgence of good old-fashioned bricks & mortar retail - Amazon certainly isn’t short of competitive threats.
Miya Knights and Natalie Berg, co-authors of Amazon: How the World’s Most Relentless Retailer...
Published 07/25/24