Full show notes: www.safetyontap.com/ep211 I don't agree.  And here's why.  We should hear this a lot more in health and safety practice.  The need to say these words, and the way it sounds when we say it, is more important to our effectiveness than you can imagine.  Hey, it’s Andrew, and this is Safety on Tap.  Since you're listening in, you must be a leader wanting to grow yourself and drastically improve health and safety along the way.  Welcome to you, you're in the right place.  If this is your first time listening in, thanks for joining us and well done for trying something different to improve! And of course welcome back to all of you wonderful regular listeners. In year one, my school report said that I participated with vigour in everything, creative and imaginative, but easily distracted.  In year two I was described as enthusiastic, with much to contribute, but restless and tended to distract other students.  In year three, Mrs Noonan lauded my vivid imagination, pleasing progress, but said straight out I was inconsiderate of others.  In year four I managed to earn the teachers label as polite, interested, capable, but lacking concentration and very easily distracted.  For the first time it seems, Miss Newcombe made the connection between my apparent weaknesses and my strengths, recognising my participation in group work and class discussions as extremely good.  And by year 6, poor Miss Rodgers who was one year out of teachers college didn't know what hit her.  Hard working, creative, and capable she said I was, and then came the shit sandwich of feedback - great participation in discussions, but the enthusiasm leads to rather thoughtless actions, which can be disruptive, and this does hinder Andrew producing work I was capable of.    The biggest problem with communication is the assumption that it has happened.  And the #1 cause of conflict is when people fail to understand each other.  If I said to you that we don't have enough disagreement in health and safety, what would you say to me? Does that conjure up all the times that you've had to go up against a worker, supervisor, or manager on a hazard or inadequate risk control? Or when you've gone head to head with an auditor, client, or inspector? How many times have you had to defend a safety requirement, 'because, it's a requirement'? Or the system says? Or infamously, it's a legal requirement (said with such conviction that it's become automatic, even though deep down we know that most things labelled as legal requirements are not)? Ok so we probably have enough disagreements.  What if I tweaked my statement, and said to you that we don't have enough good quality disagreements in health and safety? What comes to mind? What does that mean?