Face-to-face meetings have regained prominence in today’s workplace, and with this resurgence comes a growing demand for efficient event management solutions.   But while companies are increasingly organizing multiday in-person gatherings to foster collaboration and connection among employees, many are still manually managing the process. Relying on manual management of internal meetings and travel logistics instead of an automated solution can prove cumbersome and costly, burdening...

Technologies, such as artificial intelligence (AI), can be powerful anti-fraud tools. So can clear policies and rules. But the savviest organizations also recognize the crucial role that people play in the anti-fraud equation. That’s because “fraud is a human problem. It’s not an accounting or a financial or a transactional problem,” says Andi McNeal, the Vice President of Education at the Association of Certified Fraud Examiners (ACFE). In fact, in her experience, an ethical and compliant...

Artificial intelligence (AI) is having a transformative impact on the finance industry, and with rapid advancement on the horizon, financial professionals are faced with both excitement and uncertainty about how this technology will reshape their roles and organizations. In this episode of the SAP Concur Conversations podcast, Nathanael L’Heureux, Chief Solutions Ambassador at Oversight, joins host Jeanne Dion to explore the pivotal role of AI in revolutionizing financial functions and...

In this two-part episode of the SAP Concur Conversations podcast, host Jeanne Dion and executive producer Kelly Moorman reflect on the transformative trends that emerged in 2023 and look ahead to how they're shaping the future of travel and spend management in 2024. From future-proofing organizations to embracing digital adoption, change management, and sustainability, we dive deep into the key themes powering businesses to stay ahead in an ever-evolving landscape. Plus, get a sneak peek into...

In this two-part episode of the SAP Concur Conversations podcast, host Jeanne Dion and executive producer Kelly Moorman reflect on the transformative trends that emerged in 2023 and look ahead to how they're shaping the future of travel and spend management in 2024. From future-proofing organizations to embracing digital adoption, change management, and sustainability, we dive deep into the key themes powering businesses to stay ahead in an ever-evolving landscape. Plus, get a sneak peek into...

As organizations amplify their travel initiatives, a pressing need arises to redefine employee health support beyond conventional wellness programs. This imperative particularly targets the distinctive health challenges faced by business travelers. By exploring innovative avenues, organizations are uncovering evidence-based strategies to confront this multifaceted issue. From fortifying workforce resilience to reengineering core business processes and modernizing travel policies, these...

In the ever-evolving world of corporate travel, significant changes are reshaping the landscape. As business travel suppliers distribute an explosion of content across a growing number of channels, the days of booking through a single or limited channels are quickly becoming a thing of the past. At the same time, employees want access to multiple channels and the flexibility to book travel directly. While some organizations are steadfastly resisting these changes, others are embracing the...

There’s a fascinating transformation happening within procurement. For decades, procurement teams have been a tactical cornerstone of their organizations. But with the growth of digital technologies, their role has evolved into something far more strategic. Today's procurement leaders are at the forefront of digital transformation, enabling smart business buying.   In this episode of the SAP Concur Conversations podcast, Satya Mishra, Director of Product Management at Amazon Business, sits...

The average employee uses 29 applications a week to accomplish their job. Meanwhile, the average company has 1,900 unique business processes — many digitally-driven — that need to be followed. Our work lives are dominated by technology and technological processes, and yet organizations grapple with a fundamental question: Are these digital investments truly delivering on their promises, and are they user-friendly enough to be embraced across the workforce? That’s where digital adoption...

Developing a high-performing travel and expense (T&E) program and getting employees to adopt the technology that comes with it can be challenging. That’s because most companies must design their program for a wide variety of employees whose needs are always changing, and whose familiarity and comfort with business travel and technology varies. It’s a tall order for sure, but fortunately, one that can be filled. In this episode of the SAP Concur Conversations podcast, Lisa Simpson, Travel...

The Digital Revolution is transforming today’s business landscape at an accelerated pace, forcing businesses to embrace new technologies to gain a competitive edge, or risk falling behind. This is driving a move away from digital innovation solutions with long implementation timelines towards short-term digitalization wins, especially for companies in the early stages of growth. While CEOs and CFOs are left with the challenge of identifying quick-to-value technologies that make the most sense...

In the fast-paced world of business, success often hinges on the ability to adapt, innovate, and optimize. Yet, many organizations find themselves stuck in the rut of conventional travel and expense (T&E) programs, oblivious to the untapped potential to streamline and optimize their T&E systems and processes. In this episode of the SAP Concur Conversations podcast, Meysam Foroughi, Senior Travel & Expense specialist at Roku, shares how he simplified and optimized Roku’s T&E...

Data is one of the most powerful tools your organization has to monitor its health, plan for its future, and effect real change. But data is nothing more than rows of numbers unless you can interpret what those numbers mean and see the stories the data tells. To do this, data must be accurate, available, and actionable — and beyond that, it’s up to you to know the right questions to ask to extract meaningful answers. In this episode of the SAP Concur Conversations podcast, CJ Cohick, a...

Most companies today know they can decarbonize and become more sustainable. But they don’t know the best way for their company to become more sustainable — or how to balance their sustainability initiatives against other business priorities. That’s because sustainability isn’t just about a company’s carbon footprint. It’s also about diversity, equality, inclusion, biodiversity, circularity, plastic packaging, and so much more. In this episode of the SAP Concur Conversations podcast, Sammy...

92% of business travelers believe the future of their careers depends on successful business travel. And yet nearly two-thirds (62%) feel they haven’t had equal opportunity to travel for business compared to their coworkers, and they attribute this primarily to their age, accent, or gender.   These are some of the staggering findings from the SAP Concur Global Business Travel Survey, which serves as an annual touchpoint to lay bare the realities of today's business travel landscape. Now in...

Change management is hard. And digital transformation can be overwhelming. So being tasked with the job of guiding employees through the changes digital transformation brings might feel nothing short of intimidating. But with a commitment to meeting your employees where they are and a game plan that considers the current state of your T&E systems and processes and maps to the desired end state, the change can be seamless. In this episode of the SAP Concur Conversations podcast, Jenny...

Only 10% of businesses have fully automated their accounts payable (AP) processes, which means most businesses aren’t fully taking advantage of the visibility, control, and savings that AP automation affords. And while it’s not uncommon for most AP processes to be heavily manual, it’s certainly a major organizational disadvantage. Between better visibility into spend, more time back in the workday, fewer errors and costly mistakes, and empowered employees, the benefits of AP automation far...

Organizations with an eye towards tomorrow are increasingly incorporating sustainability not just into their travel practices, but into their broader business strategy. But any business leader working towards sustainability goals will tell you it’s a balancing act. After all, sustainability and other business priorities such as cost containment don’t always go hand in hand. How can organizations appropriately prioritize their sustainability initiatives? How can they best understand their...

The traveler journey, traveler personas, and providing an optimized traveler experience…these haven’t historically been areas of focus for many businesses — especially during times of economic hardship where cost containment is often priority number one — but according to Hansini Sharma, who leads the Travel Practice at Acquis Consulting Group, they certainly should be. “When I think about these personas and how we build programs, I think we want to think about how to build them without...

Change is hard. But what if the pain of the same was greater than the pain of change? When it comes to accounts payable (AP) automation, this is the question businesses should be asking. Automation is arguably one of the more controversial topics of recent times, evoking visceral reactions and strong opinions alike. Perhaps that’s why although AP automation has the power to increase operational efficiency, visibility, and control, all while reducing complexity, fewer than 20% of businesses...

Listen to the third episode of our 'Year in Review' series and hear from an award-winning psychologist & HR expert to learn how process automation can boost employee experience in the current cost-of-living crisis.   Hosted on Acast. See acast.com/privacy for more information.

Listen to our second episode of 'Year in Review' this time we are chatting to the Head of Product at SAP Concur, where we learn more about the products and solutions SAP Concur has in store for 2023 and how they can help your organisation. Hosted on Acast. See acast.com/privacy for more information.

Join us for a series of 4 short podcasts to learn about our achievements in 2022, discover what is coming on the product roadmap, and hear from our customers and industry experts! Listen to the first episode with the EMEA Managing Director at SAP Concur, sharing his reflections on the achievements and learnings of 2022. Hosted on Acast. See acast.com/privacy for more information.

As the role of corporate travel managers has evolved from gatekeepers of travel policy to crafters of value-rich, culture-aligned business travel experiences, there is a growing need to shift the mentality around travel policies and programs to meet these new expectations. The “set it and forget it” mentality of years past is not only outdated, but inadequate. Today’s travel policies — and the policies of tomorrow —must be agile, regularly reviewed and adjusted, and created in support of...