Can We Hold Amazon Customers Accountable For Bad Behaviour?
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We have known since day one the customer always comes first. We also know our place in the food chain based on how we are treated. So, what happens when an Amazon customer is pissed off and they decided they want to take it out on you (via reviews, insert your crime here)... Or they are social warriors that pull you on products that you have certs for, yet will write negative stuff in Facebook groups and on their blogs. Today, we bring in leading industry legal eagles Yael Cabilly and Jeff Schick to talk about what action we can take against rogue customers on the platform.
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