Excellent.
Really enjoyed listening to the story behind Paradise Wildlife Park. Great listening for anyone in the visitor attraction business.
hhdbt behsisisneb via Apple Podcasts · Great Britain · 07/29/20
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Great episode with Simon Addison who clearly explained how variable pricing not only increased his revenue by £2.3m, but also increased his customer experience and rating!
CF_qwerty via Apple Podcasts · Great Britain · 10/12/22
I’ve just listened to Episode 11 - The legendary Disney customer service. With Lee Cockerell, former Executive VP of Operations for Walt Disney World Resort... and OMG I was blown away!! Kelly asks Lee some brilliant questions! Excellent takeaways and such an inspirational listen!! So much...Read full review »
Krishna Solanki Designs via Apple Podcasts · Great Britain · 07/29/20
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