ServiceNow leverages machine learning in several ways to enhance both customer service and IT service management. These enhancements are largely driven by products like Now Assist and Task Intelligence, which utilize machine learning to automate tasks, provide insights, and improve efficiency. This podcast will cover these topics and more. https://docs.servicenow.com/bundle/xanadu-release-notes/page/release-notes/analytics-intelligence-reporting/intelligent-experiences-rn-landing.html Note: Please be aware that the following content has been generated by an AI system and may contain errors, inconsistencies, or outdated information. It is provided as-is without any warranties or guarantees of accuracy. We strongly recommend using this content as a starting point for further research and consultation with relevant experts or authorities. We disclaim any liability for damages or losses resulting from the use or reliance on this content. This content is also in no way affiliated with ServiceNow or any of its partners. I'm simply a fan of the ServiceNow platform and want to help others have success with ServiceNow!