Join the Community: https://explore.hireez.com/ora-community-waitlist/ Join the Academy:  https://bit.ly/3RTCHYw Sign up to be a guest: https://explore.hireez.com/speakez-podcast/ https://www.linkedin.com/in/dan-harten-0542063b/ Heather's story is one of adaptation and growth, from being referred into the field to becoming a driving force in the agency space. Throughout the episode, Heather unveils how a recruiting CRM  has revolutionized her approach to recruitment. With over a decade of experience, she sheds light on the transformative impact of CRM systems in centralizing candidate data, streamlining workflows, and fostering stronger candidate relationships. Heather shares insights into the evolution of agency recruiting and the changing interview landscape. She discusses how CRM tools have empowered recruiters to track candidates through various stages of the pipeline, enabling them to prioritize tasks and deliver results more efficiently. Heather reveals her strategies for leveraging CRM capabilities in candidate engagement, from personalized communication to automated follow-ups. She highlights the importance of customization and integration in maximizing the effectiveness of CRM systems in recruitment operations.