Spanish Flu: How Resilience, Cooperation and Framing Shape Communities
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What can be learned from the Spanish Flu that might help us better navigate the present pandemic? Dan and Akin squeeze a sociology study that looks at natural disasters, and how the way to choose to frame events can either help or hinder our recovery. - Research Paper: 'Disasters and Community Resilience: Spanish Flu and the Formation of Retail Cooperatives in Norway' by Hayagreeva "Huggy" Rao and Henrich R. Greve
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It's likely you've either worked in a customer facing role or you've been the customer; we imagine for many of you it's both. So then, when service is given with a smile, who benefits most, the employee or the customer? Dan and Akin squeeze some interesting findings that question who's in need of...
Published 06/08/22
Published 06/08/22
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