While some airlines have gone all-in on direct distribution many will be selling through the travel trade for the foreseeable future. In advance of the T2RLEngage 2024 conference, hear Ian Luck and Emma Forrest in conversation with Ian Tunnacliffe exploring how airlines and their travel agent...

Changing the engines in mid-flight - the challenges of transition Everybody agrees that there will be long transition period before Offer, Order, Settle, Deliver (OOSD) is adopted universally. This will impact business process and technology alike. In this conversation we identify some of the...

Can the DCS still deliver? If airlines are to achieve the full benefits of the move to Offers and Orders then the systems that manage the point of delivery must evolve. In this discussion we will consider whether today's DCS can evolve to meet the requirements or if we need a fresh start. Hear...