While some airlines have gone all-in on direct distribution many will be selling through the travel trade for the foreseeable future. In advance of the T2RLEngage 2024 conference, hear Ian Luck and Emma Forrest in conversation with Ian Tunnacliffe exploring how airlines and their travel agent...
Published 09/11/24
Changing the engines in mid-flight - the challenges of transition
Everybody agrees that there will be long transition period before Offer, Order, Settle, Deliver (OOSD) is adopted universally. This will impact business process and technology alike. In this conversation we identify some of the...
Published 09/06/24