Small talk can be a powerful tool for building connections, promoting resilience, and demonstrating empathy.  But how can you do it effectively during difficult situations such as a crisis, a war, or a natural disaster? Is it still OK to ask ‘How are you’ when we know they are not OK?  In this episode, we invite Alex Bair, who has a wealth of experience in crisis communication, having worked with refugees, volunteers, and businesses in Ukraine and elsewhere. Join us for this insightful conversation and get tips for navigating language barriers and engaging in small talk in crisis situations. - Alex Bair is an intercultural communication consultant focusing on working with Ukrainian businesses and NGOs. Learn more about him here:  http://alexbair.com/en/ - Business English Training - Free communication webinars - [email protected]