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Andy Jones
The Cafe Hustle
Cafe and Coffee Shop Podcast
The ultimate podcast for hotel, restaurant and hospitality leaders, The Hospitality Leadership Podcast is a weekly show hosted by Andy Jones, interviews industry leaders and shares actionable strategies for success, helping hospitality professionals at every level of the organisation take their skills and businesses to the next level. Whether you're an owner, manager, or aspiring leader, The Hospitality Leadership Podcast will transform you into a truly exceptional leader who can engage their employees and build a truly crave-worthy culture.
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Ratings & Reviews
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5.0 stars from 18 ratings
Excellent insights and principles
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“When it comes to service and overall customer experience, the hospitality industry is your greatest teacher. As someone not formally in this industry, I still look to this industry for insights on how I can improve when it comes to dealing with people and creating a great experience.
Andy along...”Read full review »
Julian Hayes II via Apple Podcasts ·
United States of America ·
02/03/23
Passionate and informational
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“Andy is dedicated to providing excellent insights and tips to optimize your cafe or hospitality business. He brings on guests with actionable advice you can implement immediately. I would highly recommend it.”
Behavcoach via Apple Podcasts ·
United States of America ·
01/10/23
A must listen for the Cafe Owner
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“Andy’s show always brings it. Tips, Tools, Inspiration and Wisdom for the Cafe Owner. Set aside the time to listen to this one!”
PeteMohr via Apple Podcasts ·
Canada ·
10/14/22
Recent Episodes
In this episode, Andy dives into the delicate balance of achieving high performance in the hospitality industry without sacrificing exceptional guest experiences.
He shares insights into how leaders can connect their teams to a meaningful purpose, internalise it within individual departments,...
Published 09/13/24
In this episode of the Hospitality Leadership Podcast, we delve into the interplay between technology and human interaction in the hospitality industry. Join our "How To Retain Your Hospitality Staff" Webinar here.Inspired by a previous discussion with Jeremy Julian from the Restaurant Technology...
Published 07/22/24
In this episode of the Hospitality Leadership Podcast, host Andy Jones emphasizes the need for simplifying leadership within the hospitality industry. He delves into addressing common challenges such as staff acquisition and retention, advocating for adaptable leadership and inclusive work...
Published 07/12/24
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