Supply chain disruptions are rampant, shipping costs have skyrocketed, inflation is on the rise, delivery dates keep being extended, and nerves are frayed.
As the pandemic continues to upend the design business, how do you handle the frustrations and disappointment of clients, vendors, staff, artisans, and colleagues? Four industry veterans—designer Frank Ponterio, furniture executive Alex Shuford III, vintage dealer Margaret Schwartz, and fabric and rug company head Chad Stark—talk about how to deliver bad news without undermining trust; why clarity, communication, and patience are crucial; and what they foresee for the year ahead.
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Travel can be inspiring in ways that go way beyond the expected. Product designer,
entrepreneur, and frequent traveler Annie Selke loved her stays at Firmdale Hotels in New
York and London so much she became a huge fan of their co-founder and designer, Kit
Kemp. When the duo finally had the...
At some point, virtually every designer considers starting their own firm. No matter how
much experience and training you have, however, the prospect is scary. Are you cut out for
it? Can you build a winning team? Will the clients come? Three designers who have
successfully made the...