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MetaPack
The Customer Delivery Experience
This podcast covers all things related to the delivery experience of online shoppers. Find out how retailers and brands across the globe are approaching their customer delivery experience, what consumers expect from them when it comes to delivery, and winning customer delivery strategies and trends as told by industry experts. If it’s about customer delivery, you will find the conversation here.
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Ratings & Reviews
Recent Episodes
For this week's discussion we are joined by Duncan License - VP Product at Metapack, who shares his thoughts on how retailers can use delivery options to their advantage, delivery options that meet consumer needs, how to price delivery options and more. You can find a copy of Metapack's...
Published 06/24/19
This bonus episode features a panel discussion that took place at TDC Global 2019 and addresses the subject of who owns the customer relationship: the brand, the retailer or the marketplace? And what is the role of the carrier: should they be building direct customer relationships? Panellists:...
Published 06/03/19
For this episode we are joined by Andy Mulcahy, Strategy and Insights Director at IMRG (Internet Media Retail group, the UK's online retail association). Andy shares his thoughts on the current state of retail, and how brand can retailers can use the learnings from peak 2018 to plan for peak...
Published 05/20/19
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See hourly chart positions and more than 30 days of history.
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