This week we're discussing the accelerating importance of last mile strategy and logistics with Trent Gillespie, Amazon's former Head of the Last Mile Technology Portfolio and Program Management. As new customer expectations around on-demand shopping and quick delivery turnarounds increase, last mile strategy has become paramount with changes in e-commerce, retail & supply chains. In addition, we will be discussing headlines for digital leaders from the world of enterprise technology. SHOW NOTES BELOWAbout the Show: Each week, we explore some of the key issues defining our ongoing transformation into digital enterprises and societies. Join us for a unique, unfiltered discussion of business and social leadership at the intersection of technology and the humanities, helping you to become a Digital Leader. About the Speakers: Trent Gillespie led the global technology innovation portfolio for Last Mile Program Management at Amazon, from annual planning and priority setting to resource allocation and including identifying new innovations, opportunities, and risks, and creating plans to accomplish them. He owned all major cross-functional projects, from geographic expansion to new products and supporting new businesses and worked directly with teams to design effective and high scale tech solutions while meeting business deadlines. Daniel Goodstein runs multiple technology associations with over 130,000 member executives worldwide and is a go-to resource for enterprises across the globe looking for assistance with digital transformation, AI, automation and outsourcing. He is also a seasoned go-to-market expert helping drive sales, marketing and media strategies for several Fortune 500 tech firms and startups alike. Carlos Alvarenga is a researcher, author & coach, and is an educator with Georgetown University and Senior Research Fellow & Adjunct Professor at the Robert H. Smith School of Business at the University of Maryland. He was previously the Executive Director of World 50 Labs, the member-innovation team at World 50, Inc., a Principal in Ernst & Young’s Advisory Practice and a Managing Director at Accenture.SHOW NOTES: A podcast discussing Last Mile Logistics with Amazon's former head of Last Mile technology, along with other digital enterprise news.[00:06](https://www.youtube.com/watch?v=A__6jybBhCw&t=6) Rising importance of Last Mile Logistics discussed on Digital Leaders Show[10:42](https://www.youtube.com/watch?v=A__6jybBhCw&t=642) White collar jobs may not come back due to AI and rising interest rates[16:11](https://www.youtube.com/watch?v=A__6jybBhCw&t=971) Last Mile is critical to e-commerce and Amazon built its own delivery network out of necessity[21:24](https://www.youtube.com/watch?v=A__6jybBhCw&t=1284) Amazon's shipping network is a remarkable innovation with unique capabilities.[26:15](https://www.youtube.com/watch?v=A__6jybBhCw&t=1575) Amazon's innovation system is key to its success[31:36](https://www.youtube.com/watch?v=A__6jybBhCw&t=1896) Amazon's long-term view and incremental improvements drive success[37:19](https://www.youtube.com/watch?v=A__6jybBhCw&t=2239) Amazon provides economic opportunity, but not all succeed[00:44](https://www.youtube.com/watch?v=A__6jybBhCw&t=44) Decentralized innovation is the future[47:52](https://www.youtube.com/watch?v=A__6jybBhCw&t=2872) Decentralization and empowerment of business owners is key to innovation[53:02](https://www.youtube.com/watch?v=A__6jybBhCw&t=3182) Amazon is testing paying customers for picking up orders and charging for returns.[00:07](https://www.youtube.com/watch?v=A__6jybBhCw&t=7) Importance of having a system to fix problems