In this episode of the Epic Universal Podcast, Jim Hill and Eric Hersey dive into the latest Universal news and fascinating behind-the-scenes stories. Episode Highlights: The Opening of Wicked in Theaters: Jim and Eric discuss the much-anticipated film release and its potential impact on Universal's brand and future strategies. Facial Recognition Technology at Universal Parks: Eric explores the rollout of this new tech in Express Pass lanes and its implications for guest experiences. Goodbye to Mannheim Steamroller: A look at Universal’s decision to forego this holiday tradition and what it means for future celebrations. Donkey Kong Arrives in Japan: Jim provides insights into the debut of Universal Studios Japan's new Donkey Kong-themed land and lessons for Epic Universe. Alfred Hitchcock’s Legacy at Universal: A nostalgic journey through the history of Hitchcock’s connection to Universal and how it shaped the studio’s identity. Whether you're a fan of theme park innovation or Universal's rich history, this episode is packed with insights, news, and a touch of nostalgia. Tune in for another exciting installment! Learn more about your ad choices. Visit megaphone.fm/adchoices