When Oscar Munoz took over as the CEO of United Airlines, the company was in complete chaos. There were issues with unions, the financials weren’t looking good, customer complaints were damaging the brand reputation, and the company had gone through 8 CEOs in 10 years! During his time as CEO he...
Published 04/22/24
Believe it or not you can have TOO MUCH EMPATHY. I know, it sounds strange to think about but after listening to today’s podcast you’ll see why. Even though your empathy is well-intentioned, doing it excessively can blur personal and professional boundaries. This can only make tough decisions...
Published 04/19/24