Today I’m speaking with Ryan Meo. Ryan is the founder of ScaleSquad, an outsourced white labeling agency for digital agencies. Due to the nature of what he does, his business requires extreme efficiency. Everything is documented and the processes run like clockwork. Ryan gives a ton away in this episode and I know you’ll get a lot out of it! “The better your processes, the more margin you will make” In this episode we cover: The importance of creating processes in your business What kinds of processes should you create What tools do you need? Docs? Videos? etc. Onshoring vs offshoring - what to do where The importance of staff retention Resources mentioned: Ryan’s company - ScaleSquad This episode is brought to you by Content Kite Podcasting.