200th episode! Which have been the best episodes with the most learning?
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Description
We did it! We set out to make a podcast that explains the psychology of customer behavior and the reality of these scientific principles in action to be a useful resource on their Customer Experience journey. Now, we have 200 episodes that we hope do that.
In this episode, listeners will enjoy a recap of some of greatest hits. We review six of our favorite podcasts, the key learnings from each, and what we liked best about the discussion that can facilitate customer-driven growth.
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Published 04/20/24
“Did I tell you about the time I …”
These seven words are one of many ways we signal one of our favorite things is coming next: a story. We can’t get enough of stories and look for them everywhere, from news to conversations to the commercials we can’t avoid on TV. Stories are an essential...
Published 04/20/24
Personalization is an excellent tactic for your marketing efforts. However, only some people like this personalization; some feel they're being watched. Therefore, it is important to remember that context and who's doing the personalizing matter.
Picture this: Colin’s at his go-to fishing...
Published 04/13/24
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