284 episodes

Principle of Hospitality (POH) saw a gap in Australia’s hospitality industry — with a growing need to keep abreast of the latest trends and innovations, as well as the changing needs of consumers, it was clear our hospitality heroes could benefit from a stronger support network.

Principle of Hospitality POH Network

    • Arts
    • 5.0 • 7 Ratings

Principle of Hospitality (POH) saw a gap in Australia’s hospitality industry — with a growing need to keep abreast of the latest trends and innovations, as well as the changing needs of consumers, it was clear our hospitality heroes could benefit from a stronger support network.

    Ep 276 - From Pandemic to Pastry Powerhouse: The Tarts Anon Tale With Gareth Whitton from Tarts Anon

    Ep 276 - From Pandemic to Pastry Powerhouse: The Tarts Anon Tale With Gareth Whitton from Tarts Anon

    Ep 276 - From Pandemic to Pastry Powerhouse: The Tarts Anon Tale With Gareth Whitton from Tarts Anon 
    In this series we are re-releasing some of our most loved, talked about and interesting conversations.  We hope you enjoy this episode.
    Welcome to the Principle of Hospitality Podcast where we dive deeply into culinary arts with some of the most fascinating personalities. Join your host, Leon Kennedy, as he sits down with the elite operators of the culinary world. 
    In today's episode, we have a special guest who embodies the essence of a high-performance chef. If there were a West Point equivalent for chefs, he would be a two-time graduate. A pastry maestro who turns fine dining into art in tart shells, we are delighted to have Gareth Whitton, the founder of Tarts Anon. 
    Tarts Anon was born out of a lockdown and rapidly gained a cult following for its amazing tarts. While many are familiar with the story of Tarts Anon, the intriguing personal journey of Gareth remains a tale that has yet to be told. Today, we're excited to not only delve into the inception of Taron but also explore Gareth's unique story.
    In this podcast Leon discusses… 
    -Kitchen Culture Shock - Hear about Gareth's first plunge into a high-pressure kitchen environment with its unique fashion and culture. A story that promises unexpected turns and an intense experience that will make you rethink your comfy shoes. 
    -Pushing Boundaries - Learn about how Gareth relentlessly chased challenging situations, all in an attempt to absorb as much knowledge as he could. A tale of not just skill, but a test of endurance and ambition. 
    -More Than a Glittering CV - Uncover the truth behind Gareth's illustrious resume. Hear about his motivation which wasn't about achieving a stellar CV but gaining invaluable culinary experience. A perspective that challenges the traditional notions of success. 

    Please find our guest information here:
    Website: https://www.tartsanon.com.au/
    Instagram: https://www.instagram.com/tarts_anon/

    Please find us here at POH:
    Website: https://principleofhospitality.com/
    Instagram: https://www.instagram.com/principle_of_hospitality/
    Mentioned in this episode:
    Principle Design Sustainable Packaging
    You never know what’s around the corner when it comes to compliance in the hospitality industry. Luckily Principle Design are experts in sustainable packaging and can advise your cafe, restaurant or venue on the right choices without compromising on branding. You don’t have to sacrifice design that sells for packaging that fills the land.

    Speak to the Principle Design team today to learn about the great packaging options available for your Food & Beverage business.

    Principle Design Website - https://principledesign.com.au/
    Pay.com.au
    Are you a business owner bogged down by cumbersome payment processes earning you no reward points, well Pay.com.au has got you covered. With their platform, you can process payments faster, easier, and with better rewards than ever before — earning points with every business payment.

    Whether you’re paying invoices, employees, your BAS statements or simply looking to manage your business expenses more efficiently, Pay.com.au is your go-to platform. Turn your reward points into business-class flights or gift cards to incentivize and retain your staff.

    • 1 hr 22 min
    Ep 275 -Innovative Hospitality Design and Branding: Trends, Marketing, and Practical Advice for Businesses with Jes Egan from Principle Design

    Ep 275 -Innovative Hospitality Design and Branding: Trends, Marketing, and Practical Advice for Businesses with Jes Egan from Principle Design

    Ep 275 -Innovative Hospitality Design and Branding: Trends, Marketing, and Practical Advice for Businesses with Jes Egan from Principle Design 
    In this series we are re-releasing some of our most loved, talked about and interesting conversations.  We hope you enjoy this episode.

    This week we are excited to have Jes Egan the General Manager of Principle Design, a hospitality design and branding agency. Principle Design has a wealth of experience in the industry, with a focus on creating innovative and memorable experiences for guests through design and branding. 

    In this podcast we discuss: 
    -How Jes started out in the design industry. 
    -What role marketing plays in hospitality design, and how Principle Design ensure that designs align with your clients' branding and marketing goals. 
    -How has Principle Design adapted to constant changes in the industry, and some of the new design trends they are seeing emerge in the industry. 
    -The advice Jes has for businesses looking to update their branding and design, and some practical steps they can take to get started. 

    Please find our guest information here:
    Website: https://principledesign.com.au/
    Instagram: https://www.instagram.com/principledesign/

    Please find us here at POH:
    Website: https://principleofhospitality.com/
    Instagram: https://www.instagram.com/principle_of_hospitality/

    Mentioned in this episode:
    Principle Design Sustainable Packaging
    You never know what’s around the corner when it comes to compliance in the hospitality industry. Luckily Principle Design are experts in sustainable packaging and can advise your cafe, restaurant or venue on the right choices without compromising on branding. You don’t have to sacrifice design that sells for packaging that fills the land.

    Speak to the Principle Design team today to learn about the great packaging options available for your Food & Beverage business.

    Principle Design Website - https://principledesign.com.au/
    Principle Design Sustainable Packaging
    You never know what’s around the corner when it comes to compliance in the hospitality industry. Luckily Principle Design are experts in sustainable packaging and can advise your cafe, restaurant or venue on the right choices without compromising on branding. You don’t have to sacrifice design that sells for packaging that fills the land.

    Speak to the Principle Design team today to learn about the great packaging options available for your Food & Beverage business.

    Principle Design Website - https://principledesign.com.au/

    • 32 min
    Ep 274 - The importance of storytelling in the design of your hospitality venue with Eid Goh the Director of Architects EAT

    Ep 274 - The importance of storytelling in the design of your hospitality venue with Eid Goh the Director of Architects EAT

    Ep 274 - The importance of storytelling in the design of your hospitality venue with Eid Goh the Director of Architects EAT
    In this series, we are re-releasing some of our most loved, talked about and interesting conversations.  We hope you enjoy this episode.

    Architects EAT believes in ‘finding new solutions to the everyday’, and is run by a talented team of passionate, considerate and detail-oriented architects and interior designers
    They believe that great design is for the long haul, not just a fad, and aim to tirelessly find new and creative ways to push design boundaries.  So I feel very fortunate to speak with the director of Architects EAT, Eid Goh in this week's podcast.

    During this podcast, we discuss:
    -The communication between a designer and client in the process.
    -The importance of storytelling in a space.
    -How pop-ups are treated as an experiment in design.
    -How can venues re-use items from an old fitout when they open a new venue, rather than just starting from scratch.
    -The blend of technology and great design in spaces.

    Please find our guest information here:
    Website: https://eatas.com.au/
    Instagram: https://www.instagram.com/architectseat/

    Please find us here at POH:
    Website: https://principleofhospitality.com/
    Instagram: https://www.instagram.com/principle_of_hospitality/

    Mentioned in this episode:
    Loaded
    Now, if you feel like you can never get on top of your back-of-house ops, you’ll want to hear about our sponsor for this season - Loaded.

    Loaded's hospitality management software has changed the game for hospitality performance in New Zealand, and they’ve just arrived in Australia to help you do the same. Their everything-in-one-place platform helps you master your reporting and inventory, simplify your recipe and menu management, reduce your cogs, and becomes an epic central hub that immediately puts you in control.

    We've seen Loaded’s impact first-hand, and if you’re running a bar, Pub, restaurant or cafe you need to reach out to the team. Check them out at loadedhub.com
    Loaded
    Now, if you feel like you can never get on top of your back-of-house ops, you’ll want to hear about our sponsor for this season - Loaded.

    Loaded's hospitality management software has changed the game for hospitality performance in New Zealand, and they’ve just arrived in Australia to help you do the same. Their everything-in-one-place platform helps you master your reporting and inventory, simplify your recipe and menu management, reduce your cogs, and becomes an epic central hub that immediately puts you in control.

    We've seen Loaded’s impact first-hand, and if you’re running a bar, Pub, restaurant or cafe you need to reach out to the team. Check them out at loadedhub.com

    • 34 min
    Ep 273 - Coffee Meets Cocktails: Brewing Innovation with Tim Varney & Darren Leaney from Worksmith and the launch of Grada

    Ep 273 - Coffee Meets Cocktails: Brewing Innovation with Tim Varney & Darren Leaney from Worksmith and the launch of Grada

    Ep 273 - Coffee Meets Cocktails: Brewing Innovation with Tim Varney & Darren Leaney from Worksmith and the launch of Grada 
    In today's episode, we're broadcasting straight from the heart of the action at the Worksmith recording studio. Joining us are Tim Varney and Darren Leaney, the innovative minds behind Worksmith. These two have been instrumental in transforming the beverage landscape, from crafting unique cocktails to launching the exciting new Grada range. We're set for a fascinating discussion on their journey, creative processes, and the future of beverages. Tim, Darren, it's a pleasure to have you both here!

    🎙 Key Takeaways:
    -Worksmith Origins: Tim and Darren each take us through their unique paths that led them to Worksmith, sharing insights from their diverse experiences.
    -Grada Unveiled: The duo dives into the development process behind Grada, revealing the creativity and strategy involved in its creation.
    -Espresso Martini Evolution: Tim discusses the challenges and strategies for standing out in the competitive Espresso Martini market, focusing on design and marketing.
    -Creative Collaboration: We explore how Tim and Darren keep their work environment both fun and productive, fostering creativity at Worksmith.


    Please find our guest information here:
    Website: https://www.grada.coffee/
    Instagram: https://www.instagram.com/grada.coffee/

    Please find us here at POH:
    Website: https://principleofhospitality.com/
    Instagram: https://www.instagram.com/principle_of_hospitality/

    Mentioned in this episode:
    42 Days Free Discovery Session
    42 Days Ethos is to build solutions for hospitality businesses to retain and develop their team.

    We believe that the first 42 days, the first 6 weeks, of someone's employment in any industry, but especially the world of hospitality which is so competitive, fast-paced and intense.

    We have an opportunity to reshape that narrative. Our team has extensive experience in the hospitality industry, so we know what it takes to keep your team happy and engaged. We'll work with you every step of the way to create a plan that works best for your business.




    42 Days
    Principle Design Sustainable Packaging
    You never know what’s around the corner when it comes to compliance in the hospitality industry. Luckily Principle Design are experts in sustainable packaging and can advise your cafe, restaurant or venue on the right choices without compromising on branding. You don’t have to sacrifice design that sells for packaging that fills the land.

    Speak to the Principle Design team today to learn about the great packaging options available for your Food & Beverage business.

    Principle Design Website - https://principledesign.com.au/

    • 55 min
    Ep 272 - Resilience and Growth: The Evolution of Saul's with Co-Founders Leor, Elliot, and Kaisey

    Ep 272 - Resilience and Growth: The Evolution of Saul's with Co-Founders Leor, Elliot, and Kaisey

    Ep 272 - Resilience and Growth: The Evolution of Saul's with Co-Founders Leor, Elliot, and Kaisey
    In this episode, we're diving into the story of Saul's, a sandwich brand that's become a staple in Melbourne's culinary scene. Joining us are the co-founders Leor and Elliot, along with Kaisey, who has been leading the brand as CEO for the past year. Saul's journey is one of resilience, growth, and community connection. This year has been pivotal for them, with significant strides in strengthening and expanding the brand. It's great to have Leor, Elliot, and Kaisey here to share their insights and experiences.
    🎙 Key Takeaways:
    -Saul's Inception: Leor and Elliot revisit the origins of Saul's, while Kaisey discusses what drew him to lead the brand.
    -Leadership Evolution: Leor explains the decision-making process behind bringing on a CEO to steer Saul's forward.
    -Expansion Vision: Elliot shares his aspirations for Saul's growth and how the brand's core values are being preserved during this phase.
    -Fresh Perspectives: Kaisey reflects on the unique culture at Saul's and what sets the brand apart under his leadership.
    -Lessons in Resilience: The team discusses the challenges faced by Saul's and the collective wisdom gained, offering inspiration for others in the hospitality sector.
    Please find our guest information here:
    Website: https://www.sauls.com.au/
    Instagram: https://www.instagram.com/saulssandwiches/
    Please find us here at POH:
    Website: https://principleofhospitality.com/
    Instagram: https://www.instagram.com/principle_of_hospitality/
    Mentioned in this episode:
    Principle Design Sustainable Packaging
    You never know what’s around the corner when it comes to compliance in the hospitality industry. Luckily Principle Design are experts in sustainable packaging and can advise your cafe, restaurant or venue on the right choices without compromising on branding. You don’t have to sacrifice design that sells for packaging that fills the land.

    Speak to the Principle Design team today to learn about the great packaging options available for your Food & Beverage business.

    Principle Design Website - https://principledesign.com.au/
    42 Days Free Discovery Session
    42 Days Ethos is to build solutions for hospitality businesses to retain and develop their team.

    We believe that the first 42 days, the first 6 weeks, of someone's employment in any industry, but especially the world of hospitality which is so competitive, fast-paced and intense.

    We have an opportunity to reshape that narrative. Our team has extensive experience in the hospitality industry, so we know what it takes to keep your team happy and engaged. We'll work with you every step of the way to create a plan that works best for your business.




    42 Days

    • 42 min
    Ep 271 - Sustainable Solutions for Hospitality: Tom Naughtin on Waste Ninja's Waste Warriors

    Ep 271 - Sustainable Solutions for Hospitality: Tom Naughtin on Waste Ninja's Waste Warriors

    Ep 271 - Sustainable Solutions for Hospitality: Tom Naughtin on Waste Ninja's Waste Warriors
    In this week's episode, we chat with Tom Naughtin, the General Manager of Waste Ninja. This company is pioneering waste management solutions, specifically targeted for the hospitality industry, aiming to make businesses both more efficient and environmentally friendly.
    🎙 Key Takeaways:
    -Unique Solutions: Tom gives us an inside look into how Waste Ninja’s services are designed to revolutionise waste management in the hospitality sector.
    -Common Hurdles: What are the typical challenges that establishments in hospitality face when it comes to waste management? Tom has got the low-down.
    -Sustainability: With the growing focus on eco-consciousness, Tom talks about how the hospitality industry is responding and how Waste Ninja is helping businesses reach their sustainability goals.
    -Data and Performance: Effective waste management isn't just about tossing things in a bin. Tom explains how they use data analysis and pattern identification to optimise waste management.

    Please find our guest information here:
    Website: https://wasteninja.com.au/
    Important Link: https://wasteninja.com.au/customers/propserv/

    Please find us here at POH:
    Website: https://principleofhospitality.com/
    Instagram: https://www.instagram.com/principle_of_hospitality/
    Mentioned in this episode:
    Pay.com.au
    Are you a business owner bogged down by cumbersome payment processes earning you no reward points, well Pay.com.au has got you covered. With their platform, you can process payments faster, easier, and with better rewards than ever before — earning points with every business payment.

    Whether you’re paying invoices, employees, your BAS statements or simply looking to manage your business expenses more efficiently, Pay.com.au is your go-to platform. Turn your reward points into business-class flights or gift cards to incentivize and retain your staff.

    Check them out today at Pay.com.au and take your payment game to the next level.’
    Pay.com.au
    Are you a business owner bogged down by cumbersome payment processes earning you no reward points, well Pay.com.au has got you covered. With their platform, you can process payments faster, easier, and with better rewards than ever before — earning points with every business payment.

    Whether you’re paying invoices, employees, your BAS statements or simply looking to manage your business expenses more efficiently, Pay.com.au is your go-to platform. Turn your reward points into business-class flights or gift cards to incentivize and retain your staff.

    Check them out today at Pay.com.au and take your payment game to the next level.’

    • 36 min

Customer Reviews

5.0 out of 5
7 Ratings

7 Ratings

Dan R - Host ,

Principle of Hospitality: A Must-Listen Podcast for Hospitality Enthusiasts

If you're looking for a podcast that explores the ins and outs of the hospitality industry, look no further than "Principle of Hospitality" with Shaun Devries. As a seasoned hospitality professional, Devries offers unique insights and perspectives on various aspects of the industry, from customer service to leadership and everything in between.

One of the standout features of this podcast is the diverse range of guests Devries interviews. From chefs and restaurateurs to hotel managers and tourism experts, each episode provides a deep dive into the guest's specific area of expertise. Devries also shares his own experiences and anecdotes, offering listeners a behind-the-scenes look at what it takes to succeed in the hospitality world.

The production quality of "Principle of Hospitality" is top-notch, with clear audio and engaging content. Devries has a friendly and conversational hosting style that puts guests at ease and encourages them to share their knowledge and experiences. Listeners will come away from each episode with new insights and practical tips they can apply in their own hospitality careers.

Overall, "Principle of Hospitality" is a must-listen podcast for anyone passionate about the hospitality industry. Devries' expertise and the diversity of guests make this podcast informative, engaging, and entertaining. Highly recommended!

kn1ghter ,

Outstanding show!

This is a truly great show with diverse guests, interesting topics and engaging conversation. I really enjoy listening each week - it’s on my list of shows to never miss.

wilslickers ,

Awesome!

Thank you for putting together great guests and great content for the industry!

I think this is a podcast for anyone in the industry! Great job!

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