The Page 1 Podcast Retail Band

What sort of important data can a brand gain from working with a Reverse Logistics company? How can you lower your return rate and improve customer satisfaction? In this episode, you will hear about how Reverse Logistics can improve your business with help the environment with a focus on sustainability, getting products back into the market for second use or recycling.

Amazon 3P Marketplace Strategy with John Holby 
In this episode of the Page 1 Podcast, Luke Peters speaks with John Holby on how to better optimize on Amazon and scale your sales with 3P listings. John is the CEO of CPG.IO where they offer eCommerce logistics strategies, eRetail integrations, and optimization services to fast-growing brands.
Listen in to learn why 3P might be a better business model than 1P and how to approach it. You will also learn the advantages of having a Shopify site for your business and why you need to utilize it even as you use Amazon.  
Key Takeaways:
How to ensure your 3P listings are driving business The future plans of Amazon and how we can plan around them How to maximize the benefits of Shopify in your business even as you use Amazon. Episode Timeline:
[1:46] Get to know John Holby and how they help clients with direct-to-consumer sales at CPG.IO. [10:44] How using influencers and social marketing is helping them get more reviews on Amazon. [12:58] The different ways they work with Walmart and how each of them works. [15:43] The difference between 1P listings and 3P listings and how to approach it. [17:52] The unfair ‘competition’ going on Amazon right now. [20:31] Why 3P is increasingly becoming a better business model for some brands. [22:14] All about Prime one day and why it’s challenging for businesses. [24:06] The benefits of having a Shopify site and how CPG.IO helps clients maximize them. [27:58] John explains CPG.IO’s other services and their future growth strategy.

How did your business navigate the Covid crisis? Did you learn new innovative ways that grew the business, or did you stagnate in the same old models? To navigate a huge crisis and still grow as a business calls for adopting new models or products that fit in that particular time and moment.
In this episode of the Page 1 Podcast, Luke Peters speaks with Atul Vir on how his business navigated the 2020 pandemic through innovation after 30 years of operation. Atul Vir is a hands-on CEO, seasoned entrepreneur, inventor, and author. He started his business Equator Advanced Appliances in 1991 which he operates on the principles of strong ethics and superior customer service.
Listen in to learn how Atul and his team were able to reimagine and reengineer his company to a favorable and growth position during the pandemic. You will also learn the importance of staying prepared and flexible as a business in any phase of the economy.
Key Takeaways:
How to focus your business specialization on what the customer needs and wants. The importance of having the product inventory in advance to keep growing a business during a crisis. Why businesses should stay prepared and flexible even after the pandemic. How to use empathy to anticipate customer needs when developing products. Episode Timeline:
[2:49] Atul describes the innovative products they sell at Equator Appliances and their focus. [5:00] How they reimagined and reengineered the company during the 2020 pandemic to make it their best year in 30 years. [8:20] The steps and risks they took to overcome the Covid challenges and stay in business. [11:51] How the pandemic taught them to plan for product inventory in advance to avoid delays. [14:48] How they navigated cost increases by introducing newer models that fit in a new selling price. [17:53] Why it’s uncertain whether the cost of production will continue being high or not after the pandemic. [21:02] The innovative outdoor refrigerator and air conditioner Atul came up with, in 2020. [23:11] How Atul has learned to understand the customer needs and wants to innovate products. [25:16] The different markets Equator Appliances has been able to support during the pandemic. [30:22] How some businesses failed during Covid plus how the appliances market will proceed post-pandemic. [33:54] The engagement and support Atul and his team are offering to Covid victims in India. Quotes:
“Empathy starts by showing concern for not yourself but your customers.”- Atul [24:41]

How to Properly Launch A Product into The Market with Massive Success
Do you have a dream or the goal of successfully launching your product into the market? Have you set up the right strategy to ensure everything works even better than planned? Listen, many elements need to fall into place to ensure that you have a unique product, a ready market for it, and a launching plan set in advice.
That’s why, in this episode of the Page One Podcast, we have Helen Thomas, she has just helped DMAI successfully launch an artificial intelligence product. Helen is the CEO of DMAI, which is a global general artificial intelligence company. She has for many years grown businesses in the technology, digital media, and now artificial intelligence industries.
Listen in to learn the importance of building a community even before the product launch to ensure there is a ready market for it. You will also learn the importance of preparing for the launch in advance, plus simple ways to get you good product reviews.
Key Takeaways:
How to build a community as part of the marketing campaign during your product’s pre-launch stage. Utilizing consistent earned media to support your paid media to keep your Facebook campaign fresh and results-yielding. How to prepare for your product launch in advance to ensure its success. The importance of adding a human touch to your customer service to ensure good reviews. Episode Timeline:
[1:26] Get to know Helen and what they do at DMAI. [2:52] She describes the Virtual Preschool System, Animal Island Learning Adventure they launched. [5:21] DMAI’s scope of operation, the size of their team, and how they were affected by the pandemic. [7:03] The journey of formulating a strategy to create AILA, which became the starting point. [9:31] How they invested heavily to produce their software and hardware original content. [12:37] She explains how they approached the marketing of the product before launching to build its root in the market. [15:56] How to approach Facebook paid and earned media with consistency to see results. [19:10] The type of audience they target for AILA online, especially during the pandemic. [22:08] Why they only direct their traffic to one place which is their website. [25:08] Factors to look into to compliment your business website to be as good in sales as Amazon. [29:39] Helen on how she successfully led the preparation for the product launch. [32:17] The features that make AILA unique, better, and to perform excellently in the market. [35:11] The three simple and guaranteed ways to get you good reviews. [38:02] The importance of creating content based on what you care about to attract and build a community. Quotes:
“Dream big and execute day by day, you will get there.”- Helen [41:11]

How to Approach Selling on Amazon in 2021
How are you approaching your selling on Amazon strategy? Have you diversified your channels or are you solely relying on Amazon? Diversifying your channels as a business is very important instead of solely depending on Amazon. It is also important to first focus on differentiating the product before diversifying the channels.
 In this episode of the Page One Podcast, Luke Peters interviews Brian Beck, eCommerce expert advisor and author of the Billion Dollar B2B Ecommerce book. He has 20+ years of experience in eCommerce and specializes in creating eCommerce strategies worth hundreds of millions to clients.
Listen in to learn the importance of directing outside traffic to your Amazon site rather than your website at the beginning of your marketing campaign. You will also learn why you need to first differentiate your product rather than selling channels.
Key Takeaways:
How to succeed by expanding your business to multiple channels and not just rely on Amazon. How to increase your visibility on your Amazon site by directing traffic from outside Amazon. How Amazon is working to get rid of fake reviews’ sites that negatively affect businesses. Episode Timeline:
[1:14] Brian’s background in the eCommerce sector for the last 22 years. [2:40] How they help businesses grow with Amazon at Enceiba. [4:31] How they help well-established brands navigate Amazon fit into their overall picture. [7:26] Why most businesses are shifting to 3P selling on Amazon over 1P. [10:42] The importance of expanding your retail and distribution channels without solely relying on Amazon. [17:47] How to build your positive reviews using Amazon tools and work to remove the bad ones. [24:20] The advantages of directing traffic to your Amazon site to kickstart your marketing campaign. [29:15] The different software tools that Enceiba has built to help clients navigate Amazon. [34:12] Brian narrates how they helped a certain company transform their Amazon image for the better. Quotes:
“At the end of the day, a manufacturer needs to differentiate on product, not on channel.”- Brian [12:47]