Today’s topic was inspired by a fellow listener who is worried about meeting client expectations, especially as someone just starting her social media management business. I thought it would be the perfect time to share how I set expectations for my clients from the get-go so we're both on the same page moving forward. In this episode, I’ll take you behind the scenes of my discovery call process, showing you how I vet clients to determine if they are serious about building a community or just looking for vanity metrics. I'll also walk you through the steps I take during onboarding to ensure everything runs smoothly. Tune in now to learn practical tips and strategies to confidently manage client expectations and set the stage for successful collaborations. Mentioned In Episode:  Psst, did you hear the news? The waitlist for The Tropical Social Accelerator is now OPEN! TSA is the ultimate group program and course for new and aspiring social media managers. Build a standout brand, craft a marketing strategy that converts, and live the laptop lifestyle.  Be the first to know about the launch and snag an exclusive discount! CLICK HERE to join the waitlist. Other Links & Resources: Grab my SMM Notion Template - use code PODCAST for $10 OFF Freebie: Kickstart Your Social Media Management Business Connect with Shannon on INSTAGRAM Shannon's WEBSITE Save $50 on your Social Media Management Contracts using code SHANNON22 Get 50% off your Flodesk Subscription  Save 20% off your first month or year of Dubsado If you enjoyed today's episode, could you take a moment to rate, review, or follow the podcast? It is truly the number one way to support the show and it makes a world of difference.  Thanks for being a part of The Tropical Social Community! XO, Shan