In this episode, we tackle the topic of reversing negative stereotypes toward automotive repair shops. We explore the root causes of these misconceptions, from poor past experiences to a lack of transparency, and discuss actionable steps repair shops can take to rebuild trust with customers. Tune...

What are the pros and cons of specialization in auto repair? How niche should a shop be? Is it beneficial to for shops to specialize by vehicle type or type of work, or better to be a shop that does it all? The big question: what is better for business? Tune in to hear the crew’s thoughts.