Description
It’s easier to excel when we do the things we are passionate about.
For the final episode of the year, I interviewed Phil McHugh, Senior Director of Customer Success at Hubspot, a.k.a my boss.
From the outside Phil’s career looks like a supersonic rocket, starting out as an Account Manager and going straight up to the moon. But through this chat, we are reminded that no success story is devoid of challenges.
On the path from computer science drop-out to advertising and then technology, Phil reflects on the importance of knowing what you don’t want, how he discovered a passion for advertising, moving to the U.S., saying “yes” to a weird proposition and more. Phil is a storyteller, you won’t want this one to end.
In his own words, “Never be afraid of saying yes to something. We need to make big and bold decisions to continue growing.”
Tune in, buckle up and get ready for a journey!
Music: Workday by Scott Dugdale
What does it take to lead high-performing teams and drive meaningful business growth?
In this episode, Lara shares her journey of building a $50M pipeline and achieving 93% customer retention through human-first leadership.
Learn how aligning teams, focusing on value realization, and...
Published 11/21/24
In this episode, Daphne Costa Lopes talks with Kirsten DiChiappari, VP of Customer Success at VCom Solutions, to explore how CRM and AI can transform the way you serve and retain long-tail customers. Kirsten shares her journey from HR to CS leadership and dives into the tools and segmentation...
Published 10/31/24