Faiza Venzant used to focus on the paperwork and processes of managing volunteers in her work with the YMCA of Greater Toronto. But she doesn't do that anymore - she's shifted how she sees her work and the role she plays within her organization, and it's changed her whole approach to volunteer engagement! She now sees her role as an internal consultant and facilitator to help ensure that others in the organization are successfully engaging and building relationships with volunteers.

SOAR365 (formerly the Greater Richmond Arc) was founded 65 years ago by parents determined to find new and different ways to support their children with disabilities. The agency provides a range of services and employment opportunities for people of all ages with a wide range of abilities. Alison was hired a few years ago to transform their volunteer strategy with the agency goal of “becoming Best-in-Class.” Alison shares her keys to success, including training employees on volunteer...

In the past, Voya Financial’s Employee Volunteer Program was similar to many - legacy events that were uninspired and unfocused. But not anymore. In this episode, Nicolle Lee from Voya Financial joins us to pull back the curtain and share how Voya re-energize their EVP by focusing on activities that directly support their purpose to help “All Americans Retire Better.” Voya Financial has seen an increase in participation and they've discovered new benefits to deploying employees in...

Like many organization’s Habitat for Humanity, NYC has faced challenges when tapping into the time and talent of young professionals, but Ricardo Sebastian seems to have found the secret to success! During this episode, he shares what he's been able to accomplish. By setting realistic expectations, providing clear guidelines, and listening attentively to the aspirations of board members, he's been able to build long-term relationships and make smart pivots online during these challenging...