In this podcast interview, training specialist Christian Milovich explains how meaningful refresher training of CPI’s Nonviolent Crisis Prevention® training has become part of the culture at Oaklawn psychiatric services, a state-designated community mental health center serving 4 cities on 4 campuses in northern Indiana.

Personal support worker Walter Comer of Canada's Victorian Order of Nurses talks about how CPI training helps he and his colleagues stay safe during home visits to people in need, including those with dementia, families with kids on the autism spectrum, new moms, and other people in need.

Here you’ll have a chance to enjoy conversations where professionals on all sides of crisis and behavior management relax and open up about themselves, their workplace, and their clients. You’ll hear unique stories, entertaining anecdotes, and get the latest tips and trends from the best in the business. Tune in often for the opportunity to integrate their experiences with your own.

Guest Susan Driscoll, president of CPI, discusses a recent presentation in which she advances the idea that workplace violence in healthcare complicates the care of those served and poses a significant risk for caregivers, clients and visitors. Driscoll details how CPI’s new Verbal Intervention™ Training can help stop workplace violence and foster a safer culture in healthcare facilities.

In this podcast interview, Healthcare trainer Ted Sandquist of Blackstone Consulting discusses how an appreciation of CPI behavioral models and the concept of an Integrated Experience helped him while performing counter-intelligence for the US military in Japan and Iraq as they do today training healthcare employees in southern California.

In this podcast interview, Certified Instructor and professor of special education and literacy Dr. Ernest Solar of Mount St. Mary’s University discusses how CPI training improved RA crisis management skills and significantly reduced the number of behavioral incidents reported by resident advisors in the college’s dormitories,

In this podcast interview, Linda Welch of Youth Villages explains when physical restraint procedures are necessary in a locked residential care setting for kids.

Associate Director of Instructional Intervention for the St. Charles Community Unit School District 303

Author, Olympian, and Rhodes Scholar Bonnie St. John explains how busy professionals can learn techniques that reduce stress and promote faster recovery from burnout and fatigue in her book Micro-Resilience: Minor Shifts for Major Boosts in Focus, Drive, and Energy.

Craig Stowell, a 14-year veteran of the Stearns County Sheriff’s Office, describes the benefits of verbal de-escalation training, including fewer injuries, reduced litigation, less paperwork, and greater safety for all.

Health care SMEs Deb Fabert and Joe Anderson of Indiana University Health discuss the transformative effects of a team approach to violence prevention in health care settings.

Enjoy a voice from points north as CPI Certified Instructor and Inuk Trudy Metcalfe of the Ottawa Inuit Children’s Centre shares valuable tips for taking a culturally sensitive approach to facilitating training and managing crisis in the workplace.

Behavioral health intervention specialist D.C. Foster of the Arizona State Hospital describes how behavioral management techniques help safely manage individuals identified as Serious Mental Illness and Sexually Violent Persons.

Supervisor Stan Granger of Michigan’s Ingham County Youth Center, a secure, short-term juvenile detention facility, explains why CPI’s behavior management tools are essential in an environment marked by crisis and conflict.

Veteran behavioral health counselor and Certified Instructor Tom Loftus helps demystify the daunting process of redirecting organizational culture and building collaboration between staff, clients, and communities.

Episode 60—Haley Huckabee and Corrie Dyson of the Therapy Management Corporation discuss how a staff-wide training initiative has helped them establish a leading role in advancing the quality of person-centered memory care.

Professor Rowand Robinson shares how the values of Nonviolent Crisis Intervention® training can fortify new teachers to enter the classroom with the confidence to face challenges safely and successfully.

Special educator Briona McKinney shares how the guidance afforded by consistent training can provide the freedom to tailor support more effectively to children impacted by autism spectrum disorder.

Paul Dix, founder and principal of Pivotal Education, discusses his approach to and tremendous success implementing restorative behavior management strategies in schools.

Veteran law enforcement professional John Clark explains how a better understanding of crisis development and supportive responses to escalation can deepen law enforcement perspectives on the use of force.

Violence prevention expert and police Captain Kyle Weygandt talks about how the concept of an Integrated Experience can frame effective responses to active shooter incidents.

Anna Dermenchyan, senior clinical quality specialist at UCLA Health, talks about what nurses can do avoid workplace violence while fulfilling obligations to abusive patients.