17 episodes

Growth & scale are key pursuits of every business. But what happens when they occur at an unprecedented pace? And what impact does growth have on people's learning curve, mindset and work experience? Come along with us on a journey around the world to get inspired and learn from JET'ers who have had to change the way they think, lead and work to meet the challenges of a scaling global tech company. Produced by JustEatTakeaway.com and Spraakmaker Media.  Hosted by Ed Palmer.   

#WeAreJET JustEatTakeaway.com

    • Business

Growth & scale are key pursuits of every business. But what happens when they occur at an unprecedented pace? And what impact does growth have on people's learning curve, mindset and work experience? Come along with us on a journey around the world to get inspired and learn from JET'ers who have had to change the way they think, lead and work to meet the challenges of a scaling global tech company. Produced by JustEatTakeaway.com and Spraakmaker Media.  Hosted by Ed Palmer.   

    #17 Excellent service is evolving. With Ian Cairns, EVP Customer Service.

    #17 Excellent service is evolving. With Ian Cairns, EVP Customer Service.

    As the executive sponsor of the ABLE at JET community and global advocate for accessibility, Ian shares his insights on how we approach the topic at scale in an organization spanning 20 markets. With a career combining digital marketing and customer service across several industries, Ian also shares his vision for the future of customer centricity and empowering customer service professionals to evolve their skillset to match the pace of rapidly developing technology.

    • 28 min
    #16 A career in tech is for everyone. With Lisa Marena, Global VP of Information.

    #16 A career in tech is for everyone. With Lisa Marena, Global VP of Information.

    In this episode we talk with Lisa Marena, Global VP of Information at Just Eat Takeaway.com, about how she ended up being in a leadership position, the importance of having a mentor and rolemodels and the STEM Ambassador Community, a community where young people connect and find out what role fits them.
    Lisa’s department is responsible for providing all the internal technology, support, security and data across JET’s 20 markets and is made up of approximately 800 professionals. On top of being one of the most senior tech leaders at JET, Lisa is the global sponsor of JET’s STEM Community and one of the key forces behind JET’s Early Careers Program.

    • 34 min
    #15 Culture comes from everyone. With Amy Heather, Director of Strategic Accounts & Partnerships

    #15 Culture comes from everyone. With Amy Heather, Director of Strategic Accounts & Partnerships

    Just Eat Takeaway.com's success is only possible through investing and growing together with its partners. In this episode, we talk to Amy Heather, who leads the large team managing all strategic accounts and partnerships for a key market - the United Kingdom. Hear about the lessons from Amy's career journey, her philosophy on building motivated teams and what makes strategic partnerships unique at JET. 

    • 34 min
    #14 It's all about people. With Amanda Roche-Kelly, Managing Director, Ireland

    #14 It's all about people. With Amanda Roche-Kelly, Managing Director, Ireland

    People will never forget how you make them feel". Those are words our guest, Amanda, lives by and they are equally true for customers, partners or team members.
    As managing director for Ireland at Just Eat Takeaway.com (JET) for 12+ years, she tells us how the delivery and tech industry has continued to change while the only constant has been the importance of hiring and developing good people.
    We also talk about how data has transformed JET and put the company in a unique position to generate industry insight reports which help governments, partners and consumers make better decisions.

    • 33 min
    #13 Doing honorable work. With Patrik Bergareche, EVP Southern Europe, Israel, Australia & New Zealand

    #13 Doing honorable work. With Patrik Bergareche, EVP Southern Europe, Israel, Australia & New Zealand

    In this episode, we deep dive into leadership and how being at the service of your team is vital to creating a space for people to thrive. We also explore how the food delivery industry played an honorable role in keeping restaurants alive during COVID and how parenting triplets has taught our guest about efficiency and effective processes. 

    • 33 min
    #12 Embrace change to thrive. With Maurine Alma, Chief Marketing Officer.

    #12 Embrace change to thrive. With Maurine Alma, Chief Marketing Officer.

    In this episode we talk to Maurine Alma, Chief Marketing Officer at Just Eat Takeaway.com, about the unique and surprisingly broad scope of marketing at JET, her fascinating journey from a trained biologist to marketing expert, the parallels between science and marketing and how embracing change can help you build your career in perhaps unexpected but amazing ways.

    • 31 min

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