Treating employees right and creating a positive work culture will save you thousands of dollars by simply retaining staff. Today on the podcast, Phil is joined by his friend and business coach, Scott Ballard, founder of the Confidence Coach. Scott shares why employers need to focus on employee retention and creating a workplace that people are excited about. He also discusses what he does as a business coach and shares the structure of some of his coaching programs.   Here are some of the things you can look forward to in this episode:   A rundown of what Scott does as a business coach Why employee retention is so important for your business How to create a positive work culture Scott’s advice about investing in your employees   Highlights: 1:44 Scott’s background and how he got into his business coaching 5:53 What coaching is from Scott’s perspective 8:55 Learning to leverage a team in your business 10:20 How coaching is similar to brain surgery 12:31 Ditching limiting beliefs 13:14 Retaining good employees and developing underperforming employees 18:20 Finding out what motivates employees internally 22:20 The cost of hiring new employees 25:38 Scott’s coaching programs 29:12 Creating a family-like culture at the workplace 33:50 The importance of investing in your payroll   About Scott Ballard: Scott Ballard is the founder of Confidence Coach LLC and is an author, speaker and coach for business owners with employees. He has 35 years of successful business ownership as his background. The last 10 years Scott has been coaching business owners on the strategies and tactics of engaging their employees in a fun, positive, respectful way. He has worked with everything from small businesses to Fortune 500 companies and has developed five different processes/trainings that build engagement, culture and leadership within businesses.   Scott is passionate and adamant about leveraging for each company the hopes, dreams and aspirations of not only the company, but of each employee in the company; which is the greatest untapped asset in every company in the world.   Connect with Scott: Website | LinkedIn | Facebook | Youtube | Twitter | Book   Head over to our website to set up a free account with SherWare software. Please make sure to subscribe and leave a rating and review on Apple podcasts.