Description
Tim Lee from the luxurious Post Rach Inn, Big Sur, California speaks to Renae on this episode of the Where2FromHere podcast.
In this episode of "Where2FromHere: Inspiration. Passion. Excellence.," Renae Leith-Manos sits down with Tim Lee, the dynamic General Manager of Post Ranch Inn in Big Sur, California.
The conversation is nothing short of enlightening as it delves into Tim's extraordinary journey through the world of luxury hospitality and luxury hotels, a journey that has seen him transform some of the most prestigious properties across the globe.
Tim Lee's story begins with the Regent International Hotel Group, where he embarked on a career that would span continents and decades. With a career rooted in excellence, Tim has become a sought-after leader in the luxury hotel industry.
His expertise lies in opening, closing, and renovating properties, as well as in leadership and staff training. His work has taken him to the most iconic cities and exotic locales, including Beverly Hills, Los Angeles, Hawaii, Paris, London, Taipei, Hong Kong, New York, and beyond.
From the chic and historic properties in Beverly Hills to the serene and luxurious retreats in Hawaii and Lake Como, Italy, Tim focuses on the highest standards of service, as well as architecture, and design.
His ability to adapt to different cultures and environments while maintaining a commitment to excellence has earned him numerous accolades, including awards for service excellence and recognition as a leader in the hospitality industry.
One of the highlights of the interview was Tim's discussion of his current role at Post Ranch Inn, perched 1,200 feet above the Pacific Ocean in Big Sur, California.
This breathtaking property, known for its blend of rustic elegance and natural beauty, has become a sanctuary for luxury travellers seeking romance, relaxation, or rejuvenation.
Under Tim's leadership, Post Ranch Inn has received the prestigious MICHELIN GUIDE 3 Keys award for being one of the most outstanding hotels in the United States, as well as the title of Best Hotel in the World by Andrew Harper Members Choice, for properties under 50 rooms.
Renae and Tim also explored his time as a consultant for some of the world's most luxurious properties.
His work at the Grand Hotel Tremezzo in Lake Como, Italy, was particularly noteworthy. Hired by the owner to enhance the guest experience and operational standards, Tim played a crucial role in maintaining the hotel's reputation for exquisite service and authentic Italian hospitality.
The conversation also touched on Tim's consulting work for Preferred Hotels & Resorts, where he guided independent hotels and resorts to new heights, specialising in quality assurance, service standards, and leadership training.
His impact on these properties has been profound, helping them to stand out in a highly competitive industry.
Tim's international experience is vast, and his stories from his time at Echo Resorts in Kota Kinabalu, Malaysia, were especially captivating. His efforts in improving guest and operational standards at properties like the Gayana Marine Resort, Bunga Raya Island Resort & Spa, and Borneo Eagle Resort showcased his ability to blend luxury with environmental consciousness, preserving the natural beauty of these destinations while providing guests with unforgettable experiences.
Tim's passion for hospitality is matched only by his dedication to excellence. His journey from the Regent International Hotel Group to the heights of Post Ranch Inn is a testament to his unwavering commitment to creating exceptional experiences for guests.
For anyone interested in the world of luxury hospitality, this episode of "Where2FromHere" is a must-listen, offering inspiration, insights, and a glimpse into the life of one of the industry's most respected leaders.
Chapters for the chat between Tim Lee and Renae Leith-Manos :
0:46 Introduction
1:52 Career History and Challenges
6:03 How did Tim Lee ge
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