WARNING: A fatality and suicide are discussed in this episode. Season 04 Episode 06: “We’re all human,” Alan explains, “even during our methane messaging,” as he details the news story of U.S. Biden administration’s climate envoy, John Kerry, delivering a passionate speech on climate change in the most awkward exchange that was captured on film. The idea of ‘messaging’ led to the trio’s, Alan, Trajce, and Sara’s, expansion on the WhyWork Podcast’s vocabulary After Alan introduces topics on mining, Sara recalls her visit to the Mackay Resources Center of Excellence (RCOE) with Karen Sanders of Real Serious Games (RSG) to explore the centre's physical model of an underground mine. Alan suggests another case of interest: the WorkSafe VIC charge against the Victorian Building Authority. In this case, an inspector was issued a redundancy, an alleged cause of the inspector’s anguish before their suicide. Alan asks about a more graceful transition plan for loyal and long-term employees and Sara describes ‘lifecycle ergonomics’ coupled with internal customer journey mapping as a corollary to customer journey mapping: an organisational approach to the ‘multi-player’ user experiences. She uses a yoga analogy to consider the worker transition because “the exit part is the part that we usually get wrong,” she explains. Trajce agrees and contends that people just want to feel valued, “Love is the message, and the message is love,” he says, from ‘The Message is Love’ song by Arthur Baker.