Marcus Kirsch has worked as a transformation, service design and innovation specialist for over 20 years. Today he helps organisations be better problem-solvers and be more resilient. He has led projects for British Telecom, GlaxoSmithKline, Kraft, McDonald’s, Nationwide, Nissan, Science Museum, P&G & Telekom Italia. Marcus is the author of ’The Wicked Company’ and co-host of ’The Wicked Podcast’. In his off-time, he is a mediocre indoor-climber, movie nerd, maker and likes his whiskies n