Safety and security is a priority at the Toronto Zoo, especially during these unprecedented times where we must practice social distancing and pandemic protocols to ensure our safety. I was wondering how a Conservation facility like that of the Toronto Zoo would handle this pandemic when the province announced a state of emergency. I sat down with Joanne Eaton, who is the Safety and Security Manager at the Toronto Zoo, to ask her how the safety policies and processes were implemented for the COVID-19 pandemic.    Joanne talks about her past as a registered nurse and how she helped (and continues to help) navigate the Zoo through this pandemic.