Helen’s Wine Brand as a Whole
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“It’s easy to listen to the podcast and think - Helen knows her wine, and I want to support her business and purchases her wines. Don’t do it. The customer service on the business side is awful, read the online reviews. I placed an order for a gift box well in advance, Helen’s wines forgot to ship it, shipped it late and then fed me some dishonest story that didn’t align with the documented order or shipping details. Offered nothing to make the situation right.
In one episode Helen bashes Wholefood’s wine. I will say, my customer service experience is hands down better at Wholefoods than Helen’s wine shop.
Listen to the podcast but actually buy organic wines somewhere else where the business is gracious for its customers and provides honest stellar customer service.”
NikkiSueAnn via Apple Podcasts ·
United States of America ·
11/08/22
More reviews of Wine Face
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“I love this podcast! Helen breaks down information about wine in fun and informative way! It makes me wish I lived in L.A. so o could attend her wine classes.”
jessica_h1 via Apple Podcasts ·
United States of America ·
01/29/20
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“This podcast is like micro-dosing somm knowledge. Helen knows her ish - & delivers wine wisdom in a fun laidback way. Def give it a listen 🍾”
Scheilsan via Apple Podcasts ·
United States of America ·
02/26/19
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