This policy sets out what personal data we might collect, how we process and protect that data and the lawful grounds for that processing. In most cases, the lawful ground will be that the processing: (i) is necessary for our legitimate interests in carrying out our business, including to grow and improve our Services, provided those interests are not outweighed by your rights and interests (“Legitimate Interests”), (ii) is necessary to perform a contract with you (“Contract”), or (iii) we have a legal obligation to carry out the processing (“Legal Obligation”). Where processing is based on your consent (“Consent”), we will identify the processing purposes and provide you with relevant information to make the processing fair and transparent.
A. Information You Provide.
We may collect information you provide directly via the Services. We may ask you for some or all of the following types of information when you register with our Services, submit comments and other content, order products, or directly contact us with questions or feedback:
The information you provide may include Personal Information. “Personal Information” is information that identifies you personally (whether alone or in combination).
If you purchase our Services, you may be required to provide financial information, such as your credit card or bank account number, to a third-party payment processor. We do not collect or store such financial information and we are not responsible for the collection or storage of such information by third parties. We will, however, have access to certain information associated with your account should you purchase the Services, including the amount and date of the purchase.
B. Information We Automatically Collect
We may also collect certain information automatically when you visit the Services, including:
We collect the above information in a variety of ways, including by using “pixel tags”, “web beacons”, and “cookies.”
Cookies are small bits of information that are stored by your computer’s browser. You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use certain online products, services or features on the Services.
Pixel tags are very small images or small pieces of data embedded in images, also known as “web beacons” or “clear GIFs,” that can recognize cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device.
We may allow third parties to place and read their own cookies, web beacons, and other technologies to collect information through the Services. For example, our third-party service providers may use these technologies to collect information about your visits to this and other websites, mobile websites and/or mobile applications across your various devices. This information is used for traffic measurement, research, analytics and behavioral advertising.
The information collected and stored by third parties remains subject to their policies and practices. We do not control these third parties’ tracking technologies or how they may be used.
We currently use the services of the following third-party vendors, who may collect your information. You can click on the hyperlinks below to view their privacy policies.
We may use information that we collect about you or that you provide to us, including Personal Information, to measure usage of the Services, to analyze the effectiveness of our Services, to conduct research, to improve and enhance functionality of the Services, to provide support for the Services and respond to requests and inquiries, to provide you with notices, such as updates or changes that we may make to the Services, and to market and advertise the Services, including through promotional e-mail messages, directly or in partnership with other parties, and by displaying our advertisements on other websites that you visit or use. We may also use this information to offer you targeted advertising in order to personalize your experience by showing you advertisements for products and services that are more likely to appeal to you (a practice known as behavioral advertising). Data collected from a particular browser or device may be used with another computer or device that is linked to the browser or device on which such data was collected.
We may from time to time aggregate information in certain data analysis, reports, or other interpretations of trends for both internal and external purposes.
We strive to provide you with choices regarding our collection, use and disclosure of the information you provide to us. The mechanisms listed below aim to provide you with control over such collection, use and disclosure:
We want you to understand when and with whom we may share the information we collect. We may disclose information that we collect through the Services with third parties as follows:
You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
The Services may allow you to post information to various third-party services or platforms, such as social networking services like Instagram, Twitter and Facebook. You acknowledge that if you choose to use this feature, your friends, followers and subscribers on these third-party services or platforms will be able to view such activity. If you choose to access or make use of third-party social networking services, we may receive information about you that you have made available to those social networking services, including information about your contacts on those social networking services. The use of the information by such social networking websites will be governed by their privacy policies, and we do not control their use of the shared data.
Third parties may keep track of your browsing activities across third party websites. California Business & Professions Code Section 22575(b) provides that California residents are entitled to know we respond to “Do Not Track” browser signals. Certain web browsers enable users to activate a “Do Not Track” signal but we do not currently respond to the “Do Not Track” signal or other similar mechanisms.
You acknowledge that Chartable may establish general practices and limits concerning use of the Services, including the maximum storage space that will be allotted on Chartable’s servers on your behalf. You further acknowledge that Chartable reserves the right to change these general practices and limits at any time, in its sole discretion. We will endeavor to give you notice of any such change where required by applicable law.
If you wish to access, update, correct or delete any Personal Information in our possession that you have previously submitted via the Services, you may log into your account and make updates. If you wish to make changes not available through your account settings, please contact us at email@example.com.
We take reasonable steps to protect the Personal Information provided to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Information to us via the Internet. In the event that personal information is compromised as a breach of security, Chartable will promptly notify our customers in compliance with applicable law.
Notice to California Residents.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a calendar year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please send an email to firstname.lastname@example.org.
If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided and include the email address associated with your account and a statement that you reside in California. We will make sure that the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.To request any other changes or information about our collection, use or disclosure of your information, please email us at email@example.com.
Our Services are intended for users who are 16 years of age and older. If you are under the age of 16, you are not permitted to submit any Personal Information to us. If you believe we might have any information from or about a child under 16, please contact us at firstname.lastname@example.org.
Please note that the Services are directed towards users who reside in the United States. By using the Services, you consent to the collection, storage, processing, and transfer of your information in and to the United States, or other countries and territories, pursuant to the laws of the United States. Some of these countries may not offer the same level of privacy protection as your own.
The General Data Protection Regulation or "GDPR" gives certain rights to individuals in the European Union in relation to their personal data. As available and except as limited under applicable law, the rights afforded to individuals are:
If you wish to exercise any of the above rights, please contact us at email@example.com.
If you are a California resident, California law permits you to request Information regarding the:
In addition, if you are a California resident you may:
We have listed below the personal information we may have collected from California residents in the past 12 months.
|Category of personal information we may collect: Identifiers|
|Categories of sources from which we may obtain your “Identifiers” include:||Directly from consumers, Through podcast publishing partners, Through advertising partners|
|The purposes for collecting your “Identifiers” include:||To provide podcast analytics and attribution to publishers and advertisers, and to market and improve our products and services.|
|Category of personal information we may collect: Internet/Electronic Activity|
|Categories of sources from which we may obtain your Internet/Electronic Activity include:||Directly from consumers, Through podcast publishing partners, Through advertising partners|
|The purposes for collecting your Internet/Electronic Activity include:||To provide podcast analytics and attribution to publishers and advertisers, and to market and improve our products and services.|
|Category of personal information we may collect: Geolocational Data|
|Categories of sources from which we may obtain your Geolocational Data include:||Directly from consumers, Through podcast publishing partners, Through advertising partners|
|The purposes for collecting your Geolocational Data include:||To provide podcast analytics and attribution to publishers and advertisers, and to market and improve our products and services.|
|Category of personal information we may collect: Professional Information|
|Categories of sources from which we may obtain your Professional Information include:||Directly from consumers|
|The purposes for collecting your Professional Information include:|
|Category of personal information we may collect: Inferences|
|Categories of sources from which we may obtain your Inferences include:||Directly from consumers, consumer data sources, Through podcast publishing partners, Through advertising partners|
|The purposes for collecting your Infrerences include:|
Here is information on whether we sell or share your personal information.
|Selling/sharing your personal infromation|
|Categories of third parties we may sell your personal information to||Data and analytics providers, Podcast publishers, Podcast advertisers|
|Categories of third parties we may otherwise share your personal information with||Data and analytics providers, Operating systems and computing platforms, Social networks, Payment Processors, Customer service and success tools|
You can make requests related to your California privacy rights at the attached links:
You may also make those requests by calling 800-373-9053.
Please be aware that we do not accept or process requests through other means (e.g., via fax, social media, email addresses, etc.).
When you make a request, we may ask you to provide verifying information, such as your name, email, or phone number. We will review the information provided and may request additional information via email or other means to ensure we are interacting with the correct individual. Please also be aware that making any such request does not ensure complete or comprehensive removal or deletion of Personal Information or content you may have posted, and there may be circumstances in which the law does not require or allow us to fulfill your request.
Our Services are not directed to children, and we do not knowingly collect Personal Information from children under the age of 16. If you learn that a child has provided us with Personal Information, then you may contact us as indicated above.