Unpacking DoorDash's Tipping Policy & Exploring Tech Advances in Wingstop and Starbucks
Description
In this week's episode of The Digital Restaurant podcast, Carl and Meredith cover three main topics. First, DoorDash is testing a feature that reminds users to tip their drivers, addressing the challenge of high delivery costs. Wingstop is making a big investment in technology, creating a platform called "My Wingstop" to personalize customer experiences in-store and online, aiming to boost digital sales. Starbucks plans to add 20,000 locations and implement a $3 billion cost-cutting strategy using tech efficiencies, emphasizing an omni-channel approach.
John Legend has entered the restaurant tech world with a platform focused on positive recommendations and influencer-driven suggestions. This unique approach to reviews and recommendations could prove successful. Additionally, Toast conducted a survey of restaurant operators, revealing trends and challenges in the industry. They've also introduced a new app, ToastNow, allowing owners to access real-time data and communicate with on-site staff.
Overall, this episode provides insights into the latest trends in the digital restaurant industry, offering thoughtful analysis and predictions for the future.
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Send us a textIn this episode of the Digital Restaurant Podcast, we dive into several key industry trends and developments. We discuss Wonder's surprising acquisition of Grubhub at a steep 91% discount, exploring how this deal could bolster Wonder's vision of a "super app" for mealtime. The...
Published 11/18/24
Send us a textSupport the show๐ Subscribe to The Digital Restaurant Podcast and follow us on YouTube for more episodes that combine the love of food with the latest in technology. Your next restaurant tech adventure starts here!๐ Get your copy of the Delivering the Digital Restaurant books at...
Published 11/04/24