This week Puff catches up with Michelle Williams, IT Director Boundless, as she shares her journey from a call center to IT leadership. Discover how mentorship and community service sculpted her path, and the crucial role networking played in her career. Join us as we examine the game-changing impact of AI and smart technologies in healthcare, showcasing examples from telehealth to communication aids that enhance care quality and efficiency. Tune in to gain insights into the future of healthcare, powered by AI, through the experiences of those leading the charge.