Today's guest is Yolanda Inchauregui, Senior Manager, Support Account Management Services at ServiceNow. Based in Washington DC, Yolanda is a Project and Relationships Manager with over ten years of experience in enhancing processes and key relationships, reducing operating expenses, and eliminating unused resources.  Yolanda is focused on the management of diverse teams, relationships, and expectations with record of success in high-pressure environments. She is a producer and presenter of data visualizations and briefs, to senior civilian and military leadership, that precisely lay out strategies for improvement, change management and successful execution.  In this episode, Yolanda discusses: • How she got into the world of ServiceNow • An insight into her role as Support Account Manager • Bringing success through a great team, trust, prioritization and handing pressure • How ServiceNow supports veteran inclusion and career development • Challenges in helping veterans transition to corporate jobs • How international exposure enhances open-mindedness, curiosity and acceptance See video recording here: https://youtu.be/eEBd4lhFj7s To find out more about all the great work happening at ServiceNow, check out the website www.servicenow.com or follow them on LinkedIn, Instagram and X @ServiceNow. You can also connect with Yolanda directly on LinkedIn.  This episode is hosted by Mark Kelly CCO at Alldus See omnystudio.com/listener for privacy information.