In this week's The Outcue, assistant news director Justin Mitchell, anchor Madison Tromler, and senior digital content manager Robert McFerren discuss stories we cover when someone calls us with concerns over a purchase they have made and are unhappy with the company.The Latin phrase "caveat emptor," which means "let the buyer beware," alludes to placing the burden of due diligence on the consumer when buying a good or service. However, consumers have rights and call newsrooms with their stor...